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Dr. Davida J Wardell Is this you?

About Dr. Davida J Wardell

Dr. Davida J Wardell, MD is a Doctor primarily located in Palestine, TX. She has 18 years of experience. Her specialties include Pediatrics. Dr. Wardell is affiliated with Palestine Regional Medical Center. She speaks English.

Rating Overview

39 Ratings with 18 Comments

The overall average patient rating of Dr. Davida J Wardell is Good. Dr. Davida J Wardell has been rated by 39 patients. From those 39 patients 18 of those left a comment along with their rating. The overall rating for Dr. Davida J Wardell is 2.8 of 5.0 stars.

Mapbox Map of Dr. Davida J Wardell

Primary Address

Pediatric Associates

111 Medical Dr
Palestine, TX 75801
Get Directions

Specialties

Dr. Davida J Wardell has the following 1 specialty

  • Pediatrics

    A pediatrician is a doctor who specializes in the regular care of children, as well as the diagnosis and treatment of illness in children. Young patients are often more complicated to treat because they are still growing and developing.
    While pediatricians may sub-specialize in specific therapy areas like oncology, surgery, ophthalmology, and anesthesiology, in general, pediatricians provide services like vaccinations, health exams, and treatment of common ailments and injuries. In addition, pediatricians are trained to handle the complex emotional and behavioral issues faced by children, especially during puberty.
    Pediatricians normally see their patients from birth until the age of 18, although some may agree to treat patients into their early 20s, if requested.

  • Expertise

    5 Expertise

  • Physical
  • Immunization
  • Vaccination
  • Pediatric Diabetes
  • Check-up

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 39

Customer Service is Extremely Poor

We moved here several months ago. I set up an appointment to have my daughter get her check-up and immunizations before school started. They were good to get me in and I made the appointment a couple of weeks in advance. I had to wait over 15 minutes just to get paperwork and check in because there was only one person answering the phone and it was ringing off the hook. Phone calls received priority over live bodies waiting at the desk. When we got there, they didn't have the medicine for the vaccinations needed and school started the next day. She couldn't attend without it. They told us we would have to come back, but finally decided to borrow it from another doctor. For my other child, I took him in to transfer his ADHD prescription and establish a relationship the new doctor. We waited for over an hour. When it came time for the refill, I left a message on the prescription line as I have with my previous 2 doctors. 24 hours later, I had not received a call back to let me know my prescription was ready for pickup. I called in and was told that I couldn't request those meds on the prescription line. I had to come into the office and fill out a form. Then come back later to pick up the prescription (I know this part is standard.) No one called to inform me. I live in a rural area and this is a rural community. It would take me over 2 hours a month just to get the prescription. Time with the doctor was fine. Nothing stood out either way as super good or super bad. But due to customer service issues, I regret using this office. The staff is friendly, they just don't make the time and convenience of their customers a priority.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Incompetent

I brought my daughter in because her foot was swelling up and turning dark purple. At the same time this would happen, her leg would lock up, have a sharp pain, and there was a hard lump on the back side of her knee under the vein. She also would get severe headaches and when this would happen, she would get a hard lump on her forehead right underneath a vein. When I explained this to dr. Wardell, she told me it was probably just growing pains and not to worry about it. She didn't offer any referrals or anything. A couple days later, I was doing my own online research to try to diagnose her, and I called the office asking for a referral to a specialist. They told me she would have to be seen by the doctor first. I told them she had already been seen by the doctor for this problem and the doctor was not able to diagnose the issue correctly. They told me I would have to make another doctors appointment. When I came for the next appointment, dr. Wardell just told me the same thing- that it was probably just growing pains, but she really didn't know. I had to tell her what I found online and what specific specialists I wanted her to go see because she "had no idea". And I had to miss work, my daughter had to miss school, I had to drive 39 minutes there and back and pay a co-pay 2 times in a row for nothing.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
No hospital care

She saw my son in the office and said he 'probably' needed to be admitted to hosp. But then said he'd be seen by someone else because she doesn't see people in the hospital. What's the point in that....now I just take him to a dr. that does see their own patients. And the front staff at ped. Associates are rude most of the time.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Transferred records

Long wait. Rude staff. Doesn't do hospital care. We won't be back.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Dr Wardell is great Staff is the totally incompetent

If you want to wait for 3 days for an appointment. Wait over an hour in the waiting room and an hour in the examining room and then another hour after you leave the office for the prescription then by all means you should use this doctors office. Otherwise it would be faster to drive to another town for medical care. I have 11children and have been going to pediatricians for over 38 years and this was the worst experience I have ever had. Oh and one of the prescriptions wasn't filled and couldn't even get the nurse to call us back the next day. So still have a sick little boy after trying to get medical care for over 4 days.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Hospital Affiliations

    Dr. Wardell is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    18 Years Experience

  • Meharry Medical College

    Graduated in 2000

  • University Of Texas Health System

    Residency

  • Accepted Insurance

    Dr. Davida J Wardell accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Texas
    • BCBS TX BlueChoice
    • BCBS TX HMO Blue Texas
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana National POS
    • Humana Preferred PPO
  • Multiplan
    • Multiplan PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Pediatric Associates, 111 Medical Dr, Palestine, TX
  • Nearby Doctors

    Dr. Davida J Wardell is similar to the following 3 Doctors near Palestine, TX.