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Dr. Denice Logan Is this you?

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5 Ratings • 3 Comments

1.8
  • 1
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  • 4

Quality Rating

Dissatisfied

Friendly Staff
Promptness
Wait Time
43.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 5 of 5 Ratings

Unprofessional and unethical

Posted on October 1st, 2011

I have never been treated so poorly by a medical professional in the last 21 years. Dr. Logan was rude, insensitive to the central location of my neck pain, and her neck manipulation caused me more pain. She repeatedly talked down to me and told me that I "just don't listen well enough for her to teach me" to be adjusted. She then became horribly patronizing and was even making childish faces to emphasize that she didn't care whether her treatment plan helped my pain when I questioned her. I left the Spectrum Health Urgent Care - Broadmoor facility with more pain than when I arrived, and I felt frustrated, insulted, and demoralized.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on April 5th, 2011

The procedures for drug screening conducted by this office were not professional. The office staff sent incorrect information on who to contact for testing. The nurse was rude and discourteous when I couldn't provide the phone number for a pharmacist at a mail order pharmacy. It felt like a case of guilty without chance of explanation. I knew the drug I take would result in a positive drug test (my doctor had warned me). Thankfully everything turned out okay but I wouldn't recommend using Spectrum Health Occupational Health services for employee screening.

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Very Satisfied Patient

Posted on May 8th, 2010

She was professional, thorough. She quickly dealt with my issue and the outcome is good.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
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One Star

Posted on January 22nd, 2011

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on September 18th, 2008

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