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Dr. Dennis A Cortes Is this you?

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56 Ratings • 13 Comments

3.9
  • 35
  • 3
  • 3
  • 5
  • 10

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
30.5 min

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Showing 12 of 56 Ratings

Very happy patient Cheryl Costello

I have been a patient to Dr Cortes for 1 year 3 months. My dad goes to him and my mom before she passed .I heard so much great things. What a great professional md he is. Well I'm so blessed. He has helped me with my health and my weight plan ..He is a well educated Dr and take the time to talk to you about your health and what you need to be healthy ..staff all very nice. Clean place. And I totally recommend him ..thank you Dr cortes

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Office Running Patients away

I was a patient for years. I am a diabetic & use testerone.After losing my job couldn't get an affordable alternative don't even know if office passed info to dr, had to go w/o which causes its own problems ,was even denied my metformin script, diabetic med , while I was uninsured by OFFICE MANAGER got script after asking to hear from dr, never did , but got script from hiss assistant don't even believe dr knew ..Don't put your health in the hands of the office manager!! Sorry I am gone.last one

Wait time
35 minutes
Easy Appointment
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Friendly Staff
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Five Stars

very compassionate and concern about your well being staff is super makes you feel like you want to be there also your not there all day they get you in and out

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
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Four Stars

Overall experinece excellent a doctors with the beside manors everyone would like to be treated like.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
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Disgusted Service

I am completely disgusted at the level of service I received just trying to confirm my appointment. The staff is rude and extremely unprofessional. I was hung up time and time again! They lied saying the office was closed when it wasn't. Will never come here or refer ANYONE! STAY AWAY!

Wait time
40 minutes
Easy Appointment
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Friendly Staff
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Three Stars

The girls can be very rude when you need a sooner appointment, a doctor note or anything like it. it's always a problem to get through to the doctor or if you want him to call you back the girls at the front and the nurses especially that nurse Brittney make it hard and she's very rude.

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Hard to find good doctors

Office manager is rude and disrespectful. When I complained about the service I was hung up on. Doctor stops in the of patient consultation to take a very loud/angry personal call. Takes two hours to see the doctor. The doctor rushes the patient through the visit due to the amount of people waiting in the waiting room.

Wait time
56 minutes
Easy Appointment
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Friendly Staff
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Spends Time with Me
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terrible ladies for scheduling!!!!!!!!!!

the DR. is good but the ladies who work in the office are horrible. After waiting a month for an appointment, they called me the day before my appointment to cancel and reschedule a whole month later!

Wait time
56 minutes
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Best Doctor in the area !!!!!

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Staff Unprofessional and do not follow up with patients

Chantal a staff member was unprofessional and did not follow through with paper work that almost caused surgery to be postponed. I complained to Ray the office manager. Her reply was that I should have followed up with their office. Finally after the surgery I phoned for a follow up visit. Chantal took my call and hung up the phone several times. I complained to Ray the office manger of the unprofessionalism and she defended her. They would not make a follow up appointment. I left a message for Dr Cortes and I never received a call back. Horrible patient care for Medicare member who just had surgery and was having complications. Beware of this office staff not worth the two hour wait time.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Five Stars

Dr Cortes is a great Doctor. You can talk to him about anything! He is very knowledgeable and is up to date on the latest medical advances. His office staff is very friendly and will help you with anything you need.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Five Stars

What a great Doctor! Almost afraid the word will get out about how great he is and it will take longer for a appointment. Truth being i would still wait though because he actually listens, and cares.

Easy Appointment
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