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Dr. Derek G Chung Is this you?

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9 Ratings • 4 Comments

4.1
  • 6
  • 0
  • 1
  • 1
  • 1

Quality Rating

Highly Satisfied

Wait Time
39 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 9 of 9 Ratings

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Dr Chung is a good Doctor, unfortunately with arrogant front desk staff. The office has no compassion and does not attend to basic issue and his staff has full control of his practice. It is my impression that his office Manager will destroy his practice in the near future. He is not aware of the lack of compassion that his patients receive over the phone. My impression is that , at some point i truly believe his front desk people have worked in government office and should not be in the medical business. Good Dr with a good heart , but poor vision and staffing.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Excellent MD

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Good Doctor but needs better staff

This doctor is excellent with his bedside manner. He takes time but sometimes to much time with his patients. I have waited for 4 hours. He is a great doctor so I keep coming back. He needs more staff or better staff. He was looking through my folder and couldn't find anything. Nothing was in order. His secretary spends to much time on the phone. The files should be indexed, in order, something to help the visit go smoothly. The doctor flipping back and forth thru the file trying to find the right paperwork. He is a great doctor and I love him much, but that does not change the fact that he is so out of order.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Great Jod

Execellent work, could not have asked for a better primary care doctor.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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