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Dr. Desaly Montilla Is this you?

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28 Ratings • 6 Comments

3.7
  • 15
  • 3
  • 2
  • 1
  • 7

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
33.2 min

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Showing 12 of 28 Ratings

no appointments

I tried to schedule new patient appointment with the doctor. I was told that I had to wait over 2 months for one. I explained that I just moved here and messed my back where I cannot breath,talk,walk,sit,right,it was an emergency since I felt a nerve running up and down. I asked if there was any way they could fit me in, even if its quick to get a referral to a specialist. The nurse said no, I would have to wait until next year 2013!

Easy Appointment
Friendly Staff
Bedside Manner
Spends Time with Me
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she's ok

Dr. Montilla is nice, she does spend time with you and answers all questions that you may have for her while you're in with her. However her staff is incompetent, rude, nasty, they speak to you with attitude and are condescending. As a patient/paying customer I'd like to be treated with a little bit of respect because one does interact with them more.

Wait time
40.0 minutes
Full Review Rating Breakdown
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Great Doctor Poor Starff

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

I just change the primary care cause of the front desk staff... rude manner when calling in for appoinment. Dr. Montilla is a lovely doctor however the administration is unacceptable. We are patient as customer so better to speak politely.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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She is one of my angels in this earth

She sees you as a whole person, physical and emotionally, in order to have a good diagnoses you need yo do that. She knows a lot!. I have been her patient since 2000.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Great and kind doctor

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Five Stars

Five Stars

Four Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

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