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Dr. Diana M Malone Is this you?

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15 Ratings • 5 Comments

4.4
  • 12
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  • 1
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
21.3 min

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Showing 12 of 15 Ratings

Five Stars

Very good

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Dr. Malone is patient, knowledgeable, caring and understanding. She doesn't assume or take your health for granted. I am well pleased with her service. She is the best doctor in East Texas.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Good doc

Really good doctor

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Great Dr.

Dr. Malone always makes me feel like she understands how horrible I feel and that she will do all she can to make me better. Great bedside manner! She is also great at helping reduce costs by giving free samples of medication and generic prescriptions when possible!

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Completely disrespectful of patient's time

Dr. Malone kept myself and 3 patients sitting in the waiting room for 1.5 hours while she visited with pharmacuetical reps. She is completely disrespectful of her patient's time. When I approached the receptionist about the situation (in a very nice manner), I was told that I could cancel my appointment. So I did. On my way to the parking lot, one of the pharm reps came out following me to his car, goodies in hand. I hope Dr. Malone, that the perks and goodies brought to you were worth a great deal. Because God knows, they were certainly worth more than your oath to care for my well being.

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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

Five Stars

Two Stars

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Five Stars

Five Stars

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