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Dr. Diana R Twiggs Is this you?

About Dr. Diana R Twiggs

Dr. Diana R Twiggs, MD is a Doctor primarily located in Fernandina Beach, FL. She has 21 years of experience. Her specialties include Family Medicine. Dr. Twiggs has received 2 awards. She speaks English.

Rating Overview

23 Ratings with 11 Comments

The overall average patient rating of Dr. Diana R Twiggs is Good. Dr. Diana R Twiggs has been rated by 23 patients. From those 23 patients 11 of those left a comment along with their rating. The overall rating for Dr. Diana R Twiggs is 2.7 of 5.0 stars.

Mapbox Map of Dr. Diana R Twiggs

Primary Address

Baptist Primary Care-Fernandina Beach

1888 S 14th St
Fernandina Beach, FL 32034
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Specialties

Dr. Diana R Twiggs has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Expertise

    6 Expertise

  • Weight Loss
  • Check-up
  • Influenza
  • Immunization
  • Family Planning
  • Contraception

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 23

Poor Customer Service

I've been a patient of Dr. Twiggs for over six years and have had a good relationship with her. Unfortunately I recently asked for a form to be filled out for my insurance company and when calling the office specifically stated that I did not want to be charged for this service. I was told to come into the office and they would fill out the form. They instructed me to be seated in an exam room and then they made a few vital checks and filled out my form. Unfortunately they charged my visit to my insurance company as a physical exam and now the only way for me to actually get a physical exam is to pay a co-pay and there may be additional charges if my insurance refuses to pay for any lab work associated with my real physical. This whole mess could have been avoided if they were up front with me and said yes there is a charge to fill out a form. Absolutely unwilling to take responsibility for giving me incorrect information about filling out a form.

Full Review Rating Breakdown
Very Pleased

This was a very positive experience and am a little baffled by some of the previous negative reviews. I was received promptly, staff was very accommodating and nice... Dr. Twiggs was friendly, courteous, attentive and listened thoroughly, made direct eye contact, extremely conversant, and professional. I feel that I am in very good hands and looking forward to seeing her again.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
VERY UNPROFESSIONAL

MY HUSBAND HAD AN APPT. HE IS IN HIS 70S. HE DID NOT UNDERSTAND WHAT THE OFFICE PEOPLE WANTED OF HIM ON HIS PAPERWORK. THEY TOLD HIM THEY DID NOT TAKE AN INSURANCE AND WANTED HIM TO SIGN A PAPER. HE WOULD NOT SIGN AND LEFT WITHOUT SEEING ANYONE. THE OFFICE PUT OUT A NOTICE TO OTHER BAPTIST PROVIDERS TO NOT SEE HIM AS A PATIENT. VERY UNPROFESSIONAL. NOT GOOD WITH ELDERLY.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
March 4,2014

I was shocked to read the reviews on Dr. Twiggs. I found her very polite and she listened to my concerns. She did her best to accommodate me. She is the best I have found on this Island.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Can not recommend this doctor!

Dr. Diana Twiggs is NOT a good doctor! She has very poor bedside manners and quickly develops an attitude if you ask any questions. I will not go back!

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    2 Awards

  • Bridges to Excellence: Physician Office Systems Recognition Program

    This program is designed to recognize practices that use information systems to enhance the quality of patient care. To obtain Recognition, practices must demonstrate that they have implemented systematic office

  • NCQA Patient-Centered Medical Home

    The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into what patients want it to be. Medical homes can lead to higher quality and lower costs, and can improve patients' and providers' experience of care.

  • Education

    21 Years Experience

  • University Of Florida College Of Medicine

    Graduated in 1997

  • Halifax Medical Center

    Residency

  • Accepted Insurance

    Dr. Diana R Twiggs accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Anthem
    • Anthem Blue Open Access POS Alternate Network
  • AvMed Health
    • AvMed Empower
    • AvMed Engage
    • Avmed Choice
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Florida
    • Florida Blue BlueCare HMO
    • Florida Blue BlueOptions
  • BCBS Georgia
    • BCBS GA Blue Choice PPO
    • BCBS GA Blue Open Access POS
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry FL Employer Group PPO
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana HMO
    • Humana HMO Premier
    • Humana HMO Select
    • Humana National POS
    • Humana Preferred PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Baptist Primary Care-Fernandina Beach, 1888 S 14th St, Fernandina Beach, FL

Video

Take a minute to learn about Dr. Diana R Twiggs in this video.

  • Nearby Doctors

    Dr. Diana R Twiggs is similar to the following 3 Doctors near Fernandina Beach, FL.