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Dr. Diane S Berson Is this you?

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27 Ratings • 9 Comments

3.1
  • 11
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Quality Rating

Satisfied

Easy Appointments
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Friendly Staff
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Wait Time
14.3 min

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Showing 12 of 27 Ratings

WOW

OMG WHAT A MESS. It was my first time in the office and I think it will be my last. I was sitting in the front waiting to be called in, when young physician came out and start discussing medication at loud in the front of everyone. It was weird. Than she hand in his paper work to the girls at the desk and asked her to send all of his medication to his pharmacy, she aid no problem with a smile on her face. Yes the girls in the front are very friendly and very helpful. I do not understand why it had to be done in the front. As a physician it should be done by a physician in the room not by a staff and not in the front of everyone. This is the physician responsibility not the office staff. It was very unprofessional also when the physician discussed my medication in the front as well.

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I'm not rating the doctor

But I believe that an office manager is the "face" of the practice. I've been a patient for 10 years. Everything was great In the beginning, but lately it all changed. My last visit- I asked the front desk girl to call the manager because I had a simple question for her. The manager was very arrogant , impatient, answering my questions like she was doing me a favor. Also- the doctor shushing her staff in front of patients- very unprofessional!

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An organized

I was rushed

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Five Stars

Just had my first kybella treatment. I’m so lucky that my dermatologist is one of the few docs in NYC to have this newly FDA approved treatment to get rid of a double chin without surgery. Love the office staff and adore Dr. Berson who is one of those rare dermatologists that is great with both the serious dermatology stuff as well as the cosmetic treatments. Can’t wait to see the results.

Wait time
10 minutes
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Five Stars

have been seeing Dr. Berson for some time now,always happy,but lately,when i started seeing her more often for obvious reasons ( I turned 50 and want to looks much younger),I am thrilled with the results of the prescribed treatments and skin care regimen!!! Office staff is exceptionally friendly and helpful- in the office,on the phone. Would want to mention one member of the staff in particular-Liliya ! Very knowledgeable,attentive and very nice!The most unpleasant ( sometimes painful,but what would a woman not do to look better) procedures in her hands are not only tolerable,but feel good. Would strongly recommend the doctor and Liliya to all women like me- busy professionals ,who want to look their best!

Wait time
15 minutes
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Not the same

Dr. Berson is an excellent doctor, but since she hired new stuff- it went downhill. Extremely disorganized! And the billing department is a complete disaster. Don't expect your bill to come within weeks , even months of your service. You'll get it in 2(!!!!!) years

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Two Stars

I had seen her a few times for my skin checks. Always running late, never on time. I was in a very very small room it was not easy for me and her.

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Only one I trust

Is very nice and the most trustful doctor. She was the only one who picked up my skin cancer. She saw me through my whole treatment. I wouldn't see any one else.

Wait time
15 minutes
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did not reconize

refused to take a biopsy of a red spot on my leg when I asked if it could be a skin cancer. Went to another doctor he took a biopsy and it was a skin cancer and he removed it. I guess she doesn't know what a basel cell looks like. I never returned to her office.

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Four Stars

Five Stars

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Four Stars

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