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Dr. Diane Cicatello Is this you?

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18 Ratings • 5 Comments

3.8
  • 9
  • 0
  • 5
  • 1
  • 3

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
25.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 18 Ratings

Five Stars

Posted on March 17th, 2016

Came to see her for my son, took hour one each visit and took her time with our son to learn about him. A great experience.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Wait time is unacceptable

Posted on March 3rd, 2015

She is a decent doctor, not my favorite pediatrician (that one moved) and not my favorite developmental pediatrician (but driving to Latham all the time got to be too much). The wait time over the years has gotten worse and worse, to the point where we have now waited to be seen for an hour to an hour and a half for the last 6 regularly scheduled appointments we have made and up to 2 and a half hours for sick visits. When you have little kids, especially ones with developmental issues, this is just asking far too much. I understand spending sufficient time with every patient but this has become what she does normally and when this happens you should start scheduling longer appointment times rather than treating the time of others as if it has no value. I am now looking for a new pediatrician.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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AWESOME!!!

Posted on February 20th, 2015

Best doctor I've ever had!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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LPN AND AUTISM MOM!!

Posted on December 10th, 2014

Very well educated in her field. Spends as much time with patient as needed you never feel rushed which sometimes results in you waiting a little bit longer but its worth the wait because she'll give you that time too.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Absolutely terrible scheduler

Posted on April 16th, 2014

I was trying to call this office few times, and never got a call back. The general office staff was nice. However, the scheduler for this doctor is terrible. Called several times, left message, but never got call back for couple of weeks. My doctors' office called too but didn't get a prompt reply as well. The eventually got a reply before I did. She might be a fine doctor, but her staff does not deserve that job. No courtesy to patients.

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One Star

Posted on January 27th, 2017

Five Stars

Posted on March 16th, 2016

Five Stars

Posted on October 13th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 2nd, 2015

Five Stars

Posted on August 6th, 2015

One Star

Posted on March 21st, 2015

Five Stars

Posted on March 5th, 2015

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