Urology Partners is a smooth running practice.All the moving parts are well-synchronized. - Dr. West is very knowledgeable and easy to talk with. She easily diagnosed my health concern, educated me on treatment options and provided a solution.
March 26th, 2021
Dr. West was EXCELLENT! Very kind and understanding of my pain. - Also, Dr.West’s nurse, Shanley was very professional and very caring at the same time. Very pleasant to talk to and very helpful with vital information.
February 8th, 2021
Very easy to understand and real articulate - I haven’t been seeing her on specific exam yet for any long period and won’t be able to give precise evaluation at this time.!
January 18th, 2021
Dr. West and Shanlee provide outstanding care for their patients. - Urology Partners of North Texas, S Cooper, Arlington TX: Dr. Diane West and her nurse, Shanlee, are highly knowledgeable professionals who genuinely care about their patients. They are incredibly responsive, understanding, and work to know their patients’ health beyond the specific issue they are treating. I cannot speak highly enough about this practice, and I am grateful my PCP sent me to Dr. West (and Shanlee).
January 18th, 2021
My primary care recommended Dr. Diane West in this practice regarding my specific issues. I am so grateful I connected with her and her team. - Dr. West and her nurse, Shanlee, are highly knowledgeable professionals who genuinely care about their patients. They are incredibly responsive, understanding and work to know their patients’ health beyond the specific issue they are treating. I cannot speak highly enough about this practice, and I am grateful my PCP sent me to Dr. West (and Shanlee).
December 21st, 2020
Wonderful doctor! - Just seen her twice but her presence gave me comfort and assurance that she would take care of me. Her assistant as well is very nice and comforting. I will not hesitate to recommend her to my family and friends.
March 6th, 2018
SHE IS PERFECT SHE LISTEN TO ME , SHE EXPLAIN EVERY THING TO ME SO I CAN UNDERSTAND HER SHE GIVE ME THE RIGHT MEDICINE SHE ALWAYS ASK ME DO I HAVE ANY MORE QUESTIONS THAT I MIGHT BE CONCERN ABOUT SHE IS SO PROFESSIONAL EVERY TIME I GO SHE IS THE BEST UROLOGY I EVER MET SHE ALWAYS TREAT ME PERFECT WHEN I GO I GIVE HER OVER 5 STARS I GIVE HER 100%
February 2nd, 2018
Dr. West is totally professional, knowledgeable, and patient. Have been a patient for a number of years and am very pleased.
February 25th, 2017
If you expect a serious medical practitioner, Dr. West is ideal. If you seek cuddling, see a therapist. She has always taken the time to discuss my questions and concerns. Dr. West might seem a bit severe, until you have the patience to just listen to her, then she will listen to you. No other doctor has ever called me in person, to answer a written question I left with her receptionist. Dr. West is rare and really does care; as patients seem to either love or hate her.
August 23rd, 2016
No bedside manner at all, the fact is this doctor is rude, aggressive attitude, does not listen, talks over you making you feel less than!!!! BEWARE FOR YOUR OWN HEALTH!!!!!!!!!! I THOUGHT DOCTORS TOOK AN OATH TO DO NO HARM???????!!!!!!!!!
August 14th, 2016
July 26th, 2016
Dr West is extremely rude and overbearing. I believe that her medical knowledge is good, but I cannot work with her due to her "bedside manner."
July 7th, 2016
First time I came in she was rude and talked to me like a 5 year old and I tried to give the benefit of the doubt..Second time showed me that this doctor is disrespectful and not willing to give her patients the time of day. I was given a print out with a guess to what I may have - not explaining what it means, the medication dose, side affects, long term how itll affect me ? I tried to ask questions like a concerned patient but Dr West just got mad and abrupt towards me, walking me out suggesting I find another doctor. It is sad that this supposed to be someone you can react out to for help, answers and reassurance and SHE DID NOT GIVE ANY OF THOSE. HORRIBLE EXPERIENCE!!!
December 1st, 2015
DON'T GO HERE. She's horrible. Dr. Dan French was the doctor I Transfered to and after seeing how he treated me in comparison to the way she did, I was appalled by her lack of compassion, sympathy, and bedside manner. I was just a paycheck with kidney stones to her
November 10th, 2015
I have the greatest respect for this doctor . She is very concerned about my case .
Office staff is always pleasant and caring .. I drive a long way just to see her.
September 25th, 2015
When i first went here, before any scans had been done, i was scheduled for a cystoscopy (a camera in the urethra) for kidney stones symptoms. Thats about as invasive as it gets and before i even had an xray or ct scan. Close to the second month of my nightmare , i called the office and the fact that I was bleeding with kidney stones was a joke to the nurse staff when I called in to ask a question about it. For two weeks, I had to wear a panty liner because of this and the nurse told me it was because I was either urinating on myself or from it being my time of the month. For one, I'm 20 years old and don't have a problem with my bladder and second, I'm on mirena so it had been over a year since I had last menstrated. It was impossible to even get a hold of a doctor while this was going on and multiple calls ended in me talking to the same nurse. It took me 7 weeks to pass the stones and I had to get on chemotherapy level nausea medication because I was vomiting up to 12 times a day. I wouldn't go back here if you paid me.
February 23rd, 2014
I understand how some patiants may not agree or may disagree and this is your choice. I have seen as many as three other Urologist and Dr. West is as good as those other men if not more detailed than other surgeons. Never judge a doctor on your first visit.
June 17th, 2012
Wait for at least 30min to see her for less than 10 min. Give me a conclusion before doing any test and didn't tell me anything about why this happened. Prescribed me some medicine which make my situation worse. I will never see this doctor again.
October 4th, 2011
Dr West was very wonderful.
May 24th, 2011
I have had a series of terrible experiences with several urologists including wrong kidney surgery, painful misdiagnosis, and grouchy MD's. Because I didn't act like I was in pain with my high pain tolerance, no one believed how ill I was. I was referred to Dr. West by my insurance company and am extremely happy with her and her staff. They took my problem seriously, helped find a solution, and I am now pain free and have kidneys functioning at a high level. Thank you Dr. West!