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Dr. Dianne C Roland Is this you?

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17 Ratings • 2 Comments

3.4
  • 8
  • 3
  • 0
  • 0
  • 6

Quality Rating

Satisfied

Wait Time
30.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 17 Ratings

Horrible in every way

The receptionist was rude & dismissive, the nurses were careless and acted like I was a burden, Dr Roland spent some time with me for the initial diagnosis which I thought was encouraging but on my follow up apt to get my results she told me that my TSH of 8.9 was in the normal range and she would see me in 6 months. WHAT? that is not the acceptable range on any scale. I receive my bill from the lab and not only is my address wrong, my birthday wrong and my gender wrong, my insurance ID & group number are incorrect. A bunch of hooligans if you ask me. Not going back ever!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Hard to get an appointment because she is so busy, but worth it!

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

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One Star

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Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

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