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50 Ratings • 10 Comments

4.2
  • 31
  • 5
  • 8
  • 2
  • 4

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
23.3 min

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Showing 12 of 50 Ratings

Four Stars

He was very thorough.

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Excellent neurologist and staff!

Dr Rielo is an excellent neurologist. He is very caring and spends quality time with you. Dr Rielo addresses your concerns, answering any and all questions in a way that the patient can understand. I found his staff to be very pleasant and courteous. Natalie is very efficient and extremely helpful. I had a good experience there.

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Disappointed Long term patient

I've been a long-term patient of this doctor who has always been quite caring and shown good bedside manners. However, his staff leaves a lot to be desired. They show no compassion or desire to treat his patients with any sense of caring. It's unfortunate, because he's a good doctor. I won't return as a patient.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Patient

This is a gentle and caring doctor, his staff has made a big improvement, and they have also hired new emoyees! Honestly he is worth it!!

Wait time
15 minutes
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Four Stars

he is a great Doctor the staff needs to be more active and productive towards the patients

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Office staff sucks

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Unhappy with Staff

They finally got someone who answered the phone who I could understand and was very helpful with a situation that was going on for over a month. Unfortunately, when I call now, the incompetent, extremely unhelpful person who has been there for years answers the phone. Too bad. Please, please get some assistants who represent you in a good light.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Really bad staff.

The doctor is ok but the people who work there are the most irresponsible inhumane people ever. I came in having migraines 5 times a week and the doctor sent me an MRI I was however not able to do the MRI because the people who work there lack the human compassion to send my insurance the correct paper so that I could get it done. I called every day for almost a week. When I called they did nothing but tell lies and make promises that were never completed. I dont know how people that work with patience in so much pain and agony could care so little. I would advise that no one ever goes to this place unless they like getting treated like they are coming in for an unimportant thing like getting a cold checked. Its no wonder he has no wait time for an appointment everyone has gotten feed up with the incompetent workers. I only feel bad because the doctor itself is not the worst ever. I would only go back to that place if everyone in his staff got fired.

Wait time
60 minutes
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Five Stars

he is the best!!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Highly recommended

Dr. Rielo is a great doctor and one of a few in Broward. Highly recommended.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Three Stars

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