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Dr. Donald Andersen Is this you?

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21 Ratings • 6 Comments

4.3
  • 14
  • 4
  • 0
  • 1
  • 2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
32.2 min

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Showing 12 of 21 Ratings

Five Stars

Posted on December 5th, 2013

Wonderful, first-rate doctor and person. Grateful Patient in West Chester Pa office

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Courteous, friendly, professional

Posted on February 26th, 2013

My husband and I were apprehensive about the visit due to the rudeness and lack of professional courtesy in so many dr's offices today. We went to the West Chester office and were pleasantly surprised and relieved. The office people, the attendants were all friendly, respectful, professional and easy to communicate with. Great customer service skills not seen in many offices today. It is at the point where people just walk out due to the lack of common courtesy. It was our first visit with Dr. Anderson. He was professional, easy to communicate with and kind. Very efficient, quick, sharp and intelligent. Would go back.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Not Satisfied

Posted on January 20th, 2013

I took my father, who is in his 90's to see the doctor because of referral from his primary care doctor. We were there for 2.15 hours! My father had a cath removed and had a sore in the area. The doctor never prescribed an ointment to clear up the area and instead referred him to another practice. My father left the office very upset. It is hard enough to get him out to appointments. I wanted to speak to the doctor, but was asked to wait in his office...I had to leave after waiting a short while. We were already there long enough. I was very upset with the level of service and treatment of my father and would never refer anyone to this practice. The waiting area is also shabby looking, with a broken window treatment and dingy surroundings. I hope to never come in contact with this office again.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
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Very open and professional

Posted on February 10th, 2011

A skilled doctor. My Prostate Cancer is well controlled with a 0.0 PSA after seven years- and it was a Gleason 9!

Easy Appointment
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Caring, knowledgeable and wonderful

Posted on May 10th, 2010

Dr. Anderson treated my father for kidney stones, and he was exceptional in every way!

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Five Stars

Posted on March 22nd, 2009

Sub standard office staff. Poor telephone follow up and filling perscriptions

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Four Stars

Posted on July 26th, 2017

Two Stars

Posted on May 8th, 2017

Four Stars

Posted on January 24th, 2017

Five Stars

Posted on August 1st, 2016

Easy Appointment
Promptness
Friendly Staff
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Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on November 24th, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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Four Stars

Posted on October 12th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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