The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Donald D Hales Is this you?

About Dr. Donald D Hales

Dr. Donald D Hales, MD is a Doctor primarily located in Flagstaff, AZ. He has 36 years of experience. His specialties include Orthopaedic Surgery of the Spine and Orthopaedic Surgery. Dr. Hales is affiliated with Flagstaff Medical Center. Dr. Hales has received 3 awards. He speaks English.

Rating Overview

15 Ratings with 5 Comments

The overall average patient rating of Dr. Donald D Hales is Great. Dr. Donald D Hales has been rated by 15 patients. From those 15 patients 5 of those left a comment along with their rating. The overall rating for Dr. Donald D Hales is 4.1 of 5.0 stars.

Mapbox Map of Dr. Donald D Hales

Primary Address

Northern Arizona Orthopedics

1485 N Turquoise Dr Ste 200
Flagstaff, AZ 86001
Get Directions

Specialties

Dr. Donald D Hales has the following 2 specialties

  • Orthopaedic Surgery of the Spine
  • Orthopaedic Surgery
  • Specialty Expertise

    Dr. Donald D Hales has the following 8 expertise

  • Head and Neck Disorder
  • Osteoarthritis (Hand and Wrist)
  • Hip Osteoarthritis
  • Back Injuries
  • Scoliosis
  • Knee Osteoarthritis
  • Spinal Stenosis
  • Spinal Fractures

Dr. Donald D Hales has 1 board certified specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Board Certifications

Dr. Donald D Hales is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 15

Unethical, Unconscionable, Surgery-Happy Doctor

Dr. Hale's office person who makes the appointments said, "He won't see you unless you've exhausted all your options." I thought that meant that he wa ...

Easy Appointment
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Unethical, unconscionable, surgery happy doctor!!!

Dr. Hale's office person who makes the appointments said, "He won't see you unless you've exhausted all your options." I thought that meant that he was an expert in high demand, not what I later found out myself, and from others, that he is a surgery-happy doctor, and that that's the only thing he advises for everyone, and tries to scare people into doing. He saw me for limited symptoms caused by calcium buildup on the vertebrae, (OPLL), and the resulting spinal cord compression. At the time I had no idea what was going on, and he told me I could become quadriplegic from even sneezing, or tripping and falling, and needed to get immediate fusion surgery. I spent 6 anxiety-ridden weeks, researching the condition, while waiting for a Flagstaff neurosurgeon, Dr. David Sacco's second opinion. I discovered that there is absolutely NO empirical evidence of any kind that someone who has my condition is at greater risk of quadriplegia, and that it is only general, commonly held "common sense wisdom" by doctors. The second opinion was to simply keep an eye on the condition, and get another MRI in 6 months to a year, as my symptoms were minimal, and had already gone mostly away after making lifestyle changes, in terms of getting up from sitting regularly, and doing stretches. Doctor Hale and his assistant would not call me back to discuss any of this, even after I called back twice, both times being assured that he would call me. This doctor is really hurting people by creating huge anxiety, that only makes healing much more difficult. He is both unethical and unconscionable in his greedy pursuit of endless $21k operations. He covers himself from liability and sanctions, by using surgery scare tactics in person, like saying that you could become quadriplegic from even sneezing, or tripping and falling if you don't get surgery, but then in the actual written report, only saying that the risk of injury was only "relatively greater!"

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr
Highly Recomend Dr Hales

Dr Hales was more than competent and I would say I had a positive experience with my c-spine surgery.Dr Hales and his PA, Sandra are super nice. They explained the procedure and the risks they worked with me to manage my pain and I believe they are truly caring and concerned for my welfare.After my surgery just as my eyes opened there was Dr Hales checking on me.Every am that I was in the hospital Dr Hales and Sandra came in and check up on me. My concerns were importatnt to them!!!

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
A Great Doctor!

Having surgery isn't fun, but after Dr. Hales performed a microdiscectomy on me, I feel wonderful! As nervous as I was going in, the experience was worth it. Not only was my surgery a great success, but the staff was great too. Also, my recovery process has been far less painful than I thought it would be. Five stars, definitely.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

My overall experience with Dr. Hales and his staff was excellent. When I needed to contact any of his staff, I always received a call back. I have had 2 successful back surgeries and I would not see anyone else unless absolutely necessary.I have and will continue to recommend Dr. Hales to my friends and others who ask me about my situation.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    3 Awards

  • Patients' Choice Award

    Patients' Choice Award (2012, 2014)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • On-Time Doctor Award

    On-Time Doctor Award (2014)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2012, 2014)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Hospital Affiliations

    Dr. Hales is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    36 Years Experience

  • Johns Hopkins University School Of Medicine

    Graduated in 1982

  • Ucla Medical Center

    Residency

  • Accepted Insurance

    Dr. Donald D Hales accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Health Net
    • Health Net AZ PPO HSA

Locations & Directions

Northern Arizona Orthopedics, 1485 N Turquoise Dr Ste 200, Flagstaff, AZ

Video

Take a minute to learn about Dr. Donald D Hales in this video.

  • Similiar Doctors

    Dr. Donald D Hales is similar to the following 3 Doctors near Flagstaff, AZ.