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26 Ratings • 5 Comments

4.4
  • 19
  • 2
  • 2
  • 1
  • 2

Quality Rating

Highly Satisfied

Wait Time
11 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 26 Ratings

Five Stars

Donald Ortiz I highly recommend for everyone. Excellent Care,Excellent Staff.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Don't believe he is accepting new patients. Though both find a doc on the Pres site and his page say he is his office says no. Very disappointed!

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Two Stars

I do think he has a good bedside manner and he is very personable, but I too have been very disappointed in his follow up. On two occasions, He told me he would call me back in a few days after reviewing some lab tests, and both times he simply did not follow thru. Also, on two other occasions he failed to prescribe a standard medicine for my separate conditions that would have helped me. I'm not impressed by his diligence.

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Five Stars

He makes me feel very comfortable

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Dr. Ortiz' office was supposed to refer my husband for testing for stomach problems. We were told Dr. Ortiz' office staff would send a referral to the physician that was to perform the tests. The referral was never sent or received and we waited 3 weeks as my husband's health deteriorated. We lost 3 precious weeks only to learn he has cancer. Those lost 3 weeks could have made a big difference. DON'T LET THIS HAPPEN TO YOU. Dr. Ortiz has never personally contacted us to follow-up.

Wait time
15 minutes
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Three Stars

Five Stars

Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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