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Dr. Donald R Schengel Is this you?

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9 Ratings • 4 Comments

4.0
  • 6
  • 0
  • 1
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Quality Rating

Highly Satisfied

Wait Time
20 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 9 of 9 Ratings

Broken ankle fixed expertly

After suffering a broken tibia and fibula due to a kick from a horse, I was fortunate enough to be referred to Doctor Schengel. A seamless surgical experience, several titanium parts, and Dr. Schengel's great skill, my right ankle and foot are better than ever. His staff is great, friendly and professional, and you can tell they are proud to work for him, which tells me a lot.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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No compassion or time for me

He treated me like a nuisance, didn't listen to me, and clearly didn't want to spend more than the bare minimum of time than he needed to transcribe his notes for medical billing and cpt codes. When I was clearly almost in tears, he looked right at me and said nothing to comfort or acknowledge my distress. Everyone working here gives only the bare minimum of patient care to usher us in and out for optimal efficiency and maximized billings. I felt this way about Dr. Le 8 years ago, and I see Schengel is no different. I witnessed nothing to justify the high ratings to this practice, except the fancy building and the snooty attitudes. I couldn't be more disappointed.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Patient ST

Too busy

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Quality care and empathy

Dr. Schengel is very professional and provides the highest quality care while remaining empathetic to his patients.He stays up to date with the most current treatments in the orthopedic field and is not afraid to get a second opinion if the patient requests it or he thinks it is indicated.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Easy Appointment
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