The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Donato J Santangelo III Is this you?

Filter Vitals Ratings

10 Ratings • 2 Comments

3.2
  • 4
  • 0
  • 2
  • 1
  • 3

Quality Rating

Satisfied

Wait Time
35 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

Rate Now

Share Your Experience

Have you seen Dr. Donato J Santangelo III?

Showing 10 of 10 Ratings

Getting Appointments is Difficult

As a physician, Dr. Santangelo is as good as they get. However, trying to get an appointment is very difficult. If you call outside of office hours, there is no way to leave a message or schedule an appointment. And if you call during office hours, the staff is often too busy. I was left with the impression that they are unfriendly and impatatient. We also had difficulty getting a prescription filled correctly. We made three phone calls to try and correct a script error made by one of the office staff. When that didn't work, I finally had to just drive to the office and speak to them in person to get it fixed. I don't know if the staff is overworked or just incompetent. It was very frustrating. I can't say enough about how great Dr. Santangelo is as a physician; but his staff...I just don't know what to make of them.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Two Stars

Doc is fantastic. You will need a few hours to sit in the office and wait to be seen. He spends quality time with you. The office staff is horrible and will yell at you if you do not understand their "office policy". Its like pulling teeth to get any answers. The office is in need of cleaning!

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

One Star

Five Stars

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

One Star

Five Stars

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Similiar Doctors

    Dr. Donato J Santangelo III is similar to the following 3 Doctors near Toms River, NJ.