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Dr. Donna D Carstens Is this you?

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27 Ratings • 6 Comments

4.0
  • 17
  • 2
  • 3
  • 1
  • 4

Quality Rating

Highly Satisfied

Wait Time
29.4 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 27 Ratings

Disgusted

In the beginning she was good but towards the end I felt like I was thrown to the curd. It was hard to get an appointment and I never had a follow-up call from anybody in the office. I was very disappointed and felt that the time spent with her was wasted time.

Easy Appointment
Promptness
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Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

So excited to have met this doctor she has help me overall. Very concern about my health and well being. Thank you so much for your dedicated service,

Easy Appointment
Promptness
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Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Wonderful doctor

Dr. Carstens is a lovely woman and a find doctor. My elderly mother spent 3 weeks in and out of a Bucks County hospital and Dr. Carstens diagnosed her breathing/swallowing condition in just 3 days. She has a compassionate and supportive bedside manner and excellent clinical skills. A+

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

This doctor has no compassion, bed side manor was very disrespectful am surprised that Jefferson would have someone like this on staff. I called after hours to see if I can get some help from a ongoing sinus issue. I was trying to explain to her that my head felt like it was going to explode, I had the chills, I was coughing my throat felt like someone took a razor blade to it ect . .! She did "NOT" listen, she was more concerned what was going on in her back ground. I tried to tell her that anti -bioc's usually do the trick. She then laughed at me saying that they won't help more than if I waited for my own doctor. Needless to say my appointment was almost a full 20 hours after that call. I know I was not in the best of moods being soo sick, it is in excisable to treat someone like that. . . .so sorry for Dr. John Cohen's office. I've never been treat like that from him or anyone in his office.

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Promptness
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Accurate Diagnosis
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Appropriate Follow-up
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Five Stars

great bed side manner.would recomend to everyone.accurate in diagnosing problem.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

She is great! I have no complaints. Nothing but positive comments. I love Dr. Carstens!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Four Stars

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

Four Stars

Five Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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