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Dr. Donna M Heffernan Is this you?

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13 Ratings • 4 Comments

3.5
  • 6
  • 2
  • 1
  • 0
  • 4

Quality Rating

Satisfied

Wait Time
16.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 13 Ratings

Very Helpful

The office was clean and the receptionist were friendly. Dr. H. was a pleasure.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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run away!

Worst provider ive been to in the capital region. From the beginning to end, this place is a disaster. Making an appointment in the morning is a process all in itself. They are supposed to start taking calls at 830 but often can't get ahold of anyone till 9am. Then your put on hold. The waiting room is disgusting. Tissues all over the floor! The only positive experience I've had was with the nurses. They have always been pleasant, kind and informative. I have NOTHING positive to say about Doctor Heffernan. I leave the office questioning how she is able to practice. I feel like she has absolutely no idea what she's doing. I do not feel confident in her treating me and will be leaving the practice.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Very professional and easy to talk to.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Painful experience.

Most painful pelvic exam I've ever had. Doctor wasn't slow or gentle about inserting or opening the speculum, and it hurt for a few hours afterward. Would never recommend this doctor to a woman unless you have a separate ob/gyn.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Three Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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