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Self-verified patient of Dr. Dorsey D Diaz - Posted on June 12th, 2019
Self-verified patient of Dr. Dorsey D Diaz - Posted on February 6th, 2018
I never thought I would encounter such superior customer service, and I did just that at the office of Dr. Diaz. Her staff is beyond amazing; I repeat... Amazing! Her staff took all my information and contacted my insurance and in just 30 minutes, I got a return call for a scheduled appointment. Erin was so graceful over the phone and guided me through my insurance benefits. It was an awesome experience and it made my day. I called numerous providers in that week and I spoke to different people; none compared to the services I got from Erin. She was well informed and had excellent communication skills. On my first appointment, I realized that the person who greeted me when I walked into the door sounded like Erin. I had to look twice and it wasn't a she but a he. He is the best and I hope most providers would have someone like him on their team. Dr. Diaz was very professional and made me feel at ease when she introduced herself. She is a great listener and a big motivator on my part as a patient. I am now progressing into a better and vibrant me thanks to Dr. Diaz. I can't wait for my next appointment. I highly recommend Dr. Diaz to anyone who suffers from severe mental health disorders. She is a blessing!
Self-verified patient of Dr. Dorsey D Diaz - Posted on August 29th, 2017
Self-verified patient of Dr. Dorsey D Diaz - Posted on March 6th, 2017
Self-verified patient of Dr. Dorsey D Diaz - Posted on March 5th, 2017
Self-verified patient of Dr. Dorsey D Diaz - Posted on February 17th, 2017
Best of the Best
Self-verified patient of Dr. Dorsey D Diaz - Posted on December 10th, 2016
My son has been diagnosed with so much already from PTSD, anxiety, depression, and bipolar disorder. At the time, the only resource center I could go to came from the State and I wasn't happy at all with the treatment that my son was receiving. He wasn't happy at all either. Nothing changed as I had hoped. His symptoms kept getting worse as the day go by. Its a heartache most times to feel this way when your child isn't doing well. As a parent, I want what most parents want. I want my son to grow up, live life and extend his reach to the possibilities beyond his adolescent years. I want the best for him. I quickly became friends with a staff at Douglas Mental Health and she had informed me that if the services her son is receiving is not going anywhere then I should try and reach out to Dr. Diaz who once worked at Carson Mental Health, the best clinical psychologists she knows in the State of Nevada. I googled Dr. Diaz and found her number and called in to schedule an appointment. Erin who works at her clinic was very helpful. I didn't have a pen to write down my son's appointment at the time so she offered to email me the details of the appointment. Who does that these days? No doctor's office has this kind of courtesy service. On the day of the appointment, my son and I arrived about 30 minutes before we were to be seen. We filled the paperwork, made some small talk, and proceeded into the appointment. From the moment I set foot into her office, I knew this is the place to be. Dr. Diaz is a wonderful person, intelligent, open-minded, understanding, and very helpful. She helped me and my son a lot with no words to express how thankful we are. She helped us find ways to cope and restructure our fears and be the best for ourselves. She is willing to take that extra mile to ensure that services are provided but also that services is extended to all who enters her clinic. At the end of the session, I was given a list of resources to look into and that if I decide to look for another Psychiatrist, that they will find me one that accepts our insurance. This is a bonus!! A big one!!!! You know how difficult it is to find psychiatrists that accept State insurance? Its very difficult. Her staff will guide you with all the required paperwork and takes the liberty to screen your documents before it is transmitter following proper follow-up guidelines to ensure a secured appointment slot from start to finish. She is beyond a life changer. She is remarkable. My son has been seeing her for about six months now and I have seen tremendous improvements in his behavior and social outlook in life. He used to get very poor grades at school, constant refusal to listen, always getting called into the Principal's office, everything. Now, those past memories are behind us. His grades have improved from a "D" average to a "A-" average. He is more courteous, respectful, and polite to his peers, teachers, and normal strangers. He has begun to exercise good faith in what he does. He never, ever, helps around the house picking up toys or making his bed. Since seeing Dr. Diaz, he does more than what is required of him. I cannot explain this rapid change but I do know that ever since we started going to Dr. Diaz, my son has been happier in more ways than one. He is constantly looking into the calendar to see when is his next appointment and thinks of cool tricks to share with his doctor. It is amazing. I cried so many nights in previous years hoping for a change and this is our break. To move forward and embrace change. I don't know about you but if you were similarly in my situation with a kid who refuses to respond, talk, share, communicate his feelings, then the doctor you are seeing is just a quack and just looking to collect on your hard earned dime. Dr. Diaz is amazing, spectacular, the words keep coming. On his next appointment, I want to share with Dr. Diaz that my son was accepted into the GATE Program. I'm sorry if I took too much space. I just wanted to share with the readers what we have gone through and how Dr. Diaz has shaped us to being happy as a family again. Good luck!
Self-verified patient of Dr. Dorsey D Diaz - Posted on July 12th, 2016
Dr. Diaz is a phenomenal psychologist. I came in as a referral from my doctor to undergo services at her clinic to rule out several mental health disorders, and she has been remarkable as others have said in their reviews about her. She is very much so intelligent, knows her field real well,, and provides great feedback and accommodation to the needs of her patients. Her office is well-lit, organized, and functional. You feel "Zen" when you enter her small clinic and the results you take home with you is beyond the imaginable. She has one staff or for the most part the only one I've seen, and he provides the best customer service experience and satisfaction you won't find anywhere else not unless you're a guest at one of the uppity hotels in downtown New York. He is extremely patient and passionate about his work, and he works with you on scheduling and administrative paperwork. He offers to help you with the intake packets and is a well-rounded guy. At first when I scheduled the appointment, I thought I was speaking to a young lady but I when I got to the appointment, the voice on the phone matched the voice of the young man that works there. It has been a wonderful experience to have met and received services from Dr. Diaz. I recommend her to anyone seeking counseling, testing, and evaluation services. Because I was going through my insurance for the services that I needed, I got a quick call within 2 hours from placing the call from Dr. Diaz' office for a scheduled appointment. Her staff works with you to ensure that schedules given do not conflict in any way with your employment schedule. I highly recommend Dr. Diaz. You have my word for it.
Self-verified patient of Dr. Dorsey D Diaz - Posted on December 8th, 2015
I really admire this doctor. She's the best I've seen in so many years. My three hour commute for services at her clinic is well worth the drive and the time. Her practice is very busy and successful. Her employee is without a doubt one of the most professional guys I've met with a can-do spirit and truly warm and genuine personality. Dr. Diaz is a fine example of what every Psychologists should be. She knows her field real well and helps you become a better and happier person. She's a miracle!
Self-verified patient of Dr. Dorsey D Diaz - Posted on November 11th, 2015
Self-verified patient of Dr. Dorsey D Diaz - Posted on October 28th, 2015
Incredible doctor. Intelligent. Listens and provides exceptional guidance to move forward with tools to be happier and full of life in this day. My experience with Dr. Diaz is inspiring and a blessing for me. All throughout my life, I've struggled with a pile of emotional issues in all shape and form. She has helped me get back on my feet and breathe in the new life I now lead. Many times prior to my appointment with Dr. Diaz, I thought that no one can make me feel the way I used to. I used to enjoy life until I encountered setbacks in my life. It all changed when I met with Dr. Diaz. She's an Angel and Heaven sent(sobs!). I recommend her to anyone looking for a change in their lives. She was there for me from start to finish and she will be there for all her clients. I trust in her.
Self-verified patient of Dr. Dorsey D Diaz - Posted on August 4th, 2015
I have participated and gone through many providers in this field. No one compares to Dr. Diaz. She doesn't judge you on your faults; she listens to you and offers incredible techniques on how to better oneself and the turn-around in unbelievable. I used to be rock-bottomed depress having many episodes of panic attacks. She's helped me through all of them. She is unlike other doctors in this field. She makes time for her patients, day in and day out. I've called on to her even when her office is closed on the weekends and in less than 20 minutes, i have her returning my call. She's very dedicated and committed to her clients. She's helped me through a lot of my hardest times. I wish I could turn back time and had met her 8 years ago when I was battling my depression during my divorce. She has made a difference in my life. A very big one. I am myself today and very much happy and relieved of all my stresses. Her treatment plan is incredible. She's a very bright and intelligent young woman.