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Dr. Douglas Charles Is this you?

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3 Ratings • 2 Comments

3.7
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
17.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 3 of 3 Ratings

Dr Charles and staff are awesome

Posted on August 29th, 2012

Wow could not believe the previous post about this office. I have never had a Dr and his staff be so caring, kind, and thorough. Dr Charles is the most non judgemental Dr I have ever had the pleasure of meeting. I'm sorry you had a bad experience, but it sounds like you may have had some communication issues. I have never heard anything bad about this office before. This really suprises me, but then again there is always two sides to every story. Good luck.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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We are happy to be out of there!!

Posted on March 14th, 2012

This is a terrible place to go! Save yourself from the horrible treatment and go elsewhere! Danielle, the office manager, the nurses, Mallory, the receptionist, and Dr kayla james are all terrible. They, Dr Charles, is refusing treatment on my son, and has stereotyped us as "people in this area, especially Tower City". They won't give school notes, and say it is because, "People in this area, tend to abuse the dr notes for school"

Wait time
20.0 minutes
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Five Stars

Posted on March 8th, 2014

Easy Appointment
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Type 2 Diabetes

Type 2 diabetes is a chronic disease in which your body is unable to maintain a normal blood sugar (glucose) level.

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