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Dr. Douglas Masucci Is this you?

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3 Ratings • 2 Comments

3.7
  • 2
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
23.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 3 of 3 Ratings

Humanity

Posted on May 19th, 2011

Dr Masucci is one of the select few. Never have I had a Dr. that responds to emails so quickly. Never have I had a Dr. that doesn't get frustrated when bouncing off opinions or research that I did on the internet in desparate attempts to educate myself about my son's allergies.....such as Dr Masucci. He not only listens, but gives his opinion and answers questions. I don't feel like a #, I feel like I can ask him anything and talk to him about anything when it comes to my son. Truly he is not only a great pedi, but a truly great person!

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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HORRIBLE

Posted on September 17th, 2010

You have to call ten times to get through the busy tone at the office, the desk staff is INCREDIBLY rude, I have recieved better service at a full service gas station. The doctor's office has gone down hill in the past couple years...I will NEVER return and urge others not to as well.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on February 19th, 2012

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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