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Dr. Douglas Stringham Is this you?

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20 Ratings • 3 Comments

3.9
  • 11
  • 2
  • 3
  • 1
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Quality Rating

Satisfied

Friendly Staff
Promptness
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
23.1 min
Appropriate Followup

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Showing 12 of 20 Ratings

Efficient and professional

Posted on November 21st, 2015

I experienced professional service from intake through the X-rays, the doctor and the checkout. It is a very large practice but I didn't feel rushed. I am a trainer for customer service so I am especially critical!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on August 26th, 2013

Visiting this doctor was a terrible experience. I waited an hour and 45 minutes with no apology or explanation for this delay. The doctor did not introduce himself or call me by name, instead asking "what can I do for you young lady" (I am 54 years old) which I found to be extremely condescending. I received a cortisone shot in my left thumb. It was excrutiatingly painful. Instead of asking me if I was alright or anything of the sort, he stated that women are tough and that's why we have babies. Again, condescending. I later learned that most pysicians add lidocaine to the shots to keep them from being so painful. He stated that he used to do that but doesn't any more. I have no idea why. There was no caring by him or the nurse to ask if I was okay. I don't think I looked okay. To add insult to injury, when I left I received a prescription for a splint for my right index finger when the the affected finger was my left thumb. They are a factory overloaded with patients and, in my case, did not demonstrate an ounce of care or concern.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Factory Medicine At Its Worst

Posted on April 29th, 2013

From the incredibly long wait to see the doctor, to the very short amount of time spent, to the completely unprofessional treatment by staff, I'm surprised this office stays in business. There were five other patients scheduled at the same time as me. I don't care who you are there is no way you can provide an acceptable level of care with this scheduling. I had to wait over an hour for the doctor to spend 10 minutes with me. His office staff was unprofessional. From overcharging me for the visits (more than the insurance allowed), to refusing to do call in a preauthorization when requested (nine days later it still has not been completed), I would never recommend this doctor or the office where he practices.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on July 27th, 2017

Five Stars

Posted on March 7th, 2017

Three Stars

Posted on May 30th, 2016

Five Stars

Posted on February 20th, 2016

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

Posted on December 15th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Five Stars

Posted on November 8th, 2015

Four Stars

Posted on October 22nd, 2015

Three Stars

Posted on September 17th, 2015

Five Stars

Posted on August 10th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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