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Dr. Edward Cheng Is this you?

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12 Ratings • 1 Comment

4.0
  • 7
  • 1
  • 2
  • 0
  • 2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
30 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 12 Ratings

Did not follow up on concerning results

Posted on February 4th, 2016

I went in for a pap smear in early 2015 to get a birth control refill. A year later I had a fax sent to Dr. Cheng's medical office for another prescription refill. Dr. Cheng's staff called me and said that I'm due for a follow up pap smear because my results were abnormal. I had no recollection of being told I had abnormal results. I asked the staff why he neglected to follow up and present these results to me immediately, she said she didn't know. Dr. Edward M. Cheng (Eddie Man-Yau Cheng) and his staff did not do their due diligence of notifying me of these results. I would not recommend Dr. Edward M. Cheng (Eddie Man-Yau Cheng). Now looking at the Yelp reviews on the Saratoga Medical Clinic, I should have gone elsewhere.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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One Star

Posted on June 8th, 2017

Five Stars

Posted on February 18th, 2017

Five Stars

Posted on April 13th, 2016

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on September 8th, 2015

Five Stars

Posted on August 16th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on July 24th, 2015

Four Stars

Posted on March 7th, 2015

Three Stars

Posted on March 5th, 2015

Five Stars

Posted on July 25th, 2014

Four Stars

Posted on July 7th, 2014

Five Stars

Posted on June 14th, 2014

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