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8 Ratings • 4 Comments

3.8
  • 4
  • 0
  • 2
  • 1
  • 1

Quality Rating

Satisfied

Accurate Diagnosis
Wait Time
28.7 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
Spends Time With Me
Appropriate Followup

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Showing 8 of 8 Ratings

One Star

On my last office visit I read a new sign posted on the wall notifying patients of a $15 fee for a doctor's signature on any document. Also, another sign posted stated that there would be a $20 or was it $25 fee for failure to cancel an appt. without speaking to a human to accept the cancellation. With the wait time in the receptionist office and more wait time in the examination room, it was 3 hours before I paid $5 for parking and exited the parking structure.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Not as good as before

I've been a patient of Dr. Pang for over 8 years. I think the quality of care has declined in that time. I think she may take on too many patients than she can handle. The last few times I had an appointment I've had extremely long wait times. My last appointment was a waste of time as she was so rushed that she didn't seem to know why I even came in for my followup. I think she is a caring and enthusiastic doctor but overbooked so I'm debating whether it may be time to change doctors.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Highly recommended

I became an unplanned patient of Dr. Pang's approximately 10 years ago. Unplanned because I was a walk-in sent by my OB while at an appt. in another office in the same building. Dr. Pang saw me in 15 minutes. She is always available for consultation, has a warm, caring attitude, and I never feel rushed. Yes, sometimes you've got to wait a bit but I know by this that she is taking as much with her other patients as she is with me! She's an excellent physician.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Very caring.Very curious; willing to try and recommend different things, even alternative medicine.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Four Stars

Five Stars

Wait time
2 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Two Stars

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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