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About Dr. Eduardo D Castillo

Dr. Eduardo D Castillo, MD is a Doctor primarily located in Fort Worth, TX. He has 21 years of experience. His specialties include Colon and Rectal Surgery. Dr. Castillo is affiliated with Texas Health Harris Methodist Fort Worth, Plaza Medical Center of Fort Worth and Texas Health Harris Methodist Southwest Fort Worth. Dr. Castillo has received 4 awards. He speaks English.

Rating Overview

22 Ratings with 6 Comments

The overall average patient rating of Dr. Eduardo D Castillo is Great. Dr. Eduardo D Castillo has been rated by 22 patients. From those 22 patients 6 of those left a comment along with their rating. The overall rating for Dr. Eduardo D Castillo is 4.0 of 5.0 stars.

Mapbox Map of Dr. Eduardo D Castillo

Primary Address

TEXAS HEALTHCARE PLLC

1420 8th Ave Ste 103
Fort Worth, TX 76104
(817) 924-9002

Specialties

Dr. Eduardo D Castillo has the following 1 specialty

  • Colon and Rectal Surgery

    Colorectal surgeons are doctors who perform surgery in order to correct problems with the anus, rectum or colon. These physicians perform colonoscopies, and other diagnostic procedures, in order to identify any issues that require surgical intervention. They then determine what type of surgical procedure would be best. The specialists also care for these patients post-operation to ensure proper healing and recovery.

  • Specialty Expertise

    Dr. Eduardo D Castillo has the following 16 expertise

  • Banding
  • Asthma
  • Inflammatory Bowel Diseases (IBD)
  • Hemorrhoids
  • Abdominal Pain
  • Irritable Bowel Syndrome (IBS)
  • Rectal Bleeding
  • Diverticulitis
  • Bowel Resection
  • Fistula
  • Rectal Pain
  • Hemorrhoidectomy
  • Colon Cancer
  • Food Allergy (Hypersensitivity)
  • Colonoscopy
  • Urinary Incontinence

Reviews

Showing 5 of 22

Keep looking

Nice Doctor, but still has not resolved my issue in over 2 years. When I need to see the doctor it is two weeks until I can see him. Office staff couldn't care less. You are welcomed to leave a message with the nurse though... Keep looking.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Excellent Doctor

Dr Castillo is excellent. He patiently explains your condition in layman's terms as well as the options for treatment. He also takes time to answer all questions and shows a sincere interest in his patient's welfare. I give him an unconditional recommendation as one of the best doctors that I have ever met.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Absolutely wonderful doctor. Highly recommend.

Dr Castillo is one of the best doctors I've ever seen. He gets straight to the point and is clear about your options but is not cold or clinical in any way. Very down to earth, wants you to ask every question you can think of and makes you feel at ease as much as possible. Most likely your situation is serious if you're seeing Dr Castillo and it's nice have someone acknowledge your fear and be understanding. After my options were explained I was able to schedule my surgery for the same week. Recovery was a tough go for a few days but he was there every day checking on me and keeping in touch.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

Wonderful surgeon;shows great concern for patients and takes time with family to explain everything. We are fortunate to have had him as our doctor.

Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Intial Appointment Summary

I Have worked in a government healthcare office for 5 years, am a healthcare provider myself, and have been getting government healthcare for 20 years and decided to try for a change to see how it is on the outside in specialty care/ private healthcare industry. I Had 2:45pm appt. I arrived 15 minutes early at 2:30pm with all info filled out along with applicable ID, Insurance info and pymt info to present to receptionist window ready in hand. First waited with a smile patiently at window, office staff ignoring my presence without acknowledgement of being there, or saying they will be right with me for 5-10 minutes. I sat there trying to be patient and of good spirits while looking stupid, or not knowing what protocol is in this office being new, if needed to sit down, or if would be called later, hope that they see me, or what? At 2:42pm they then eventually rolled the see-through glass window back and said quote; "Name and Appointment time?" Not how are you, or sorry for the delay its been a crazy day, sorry to make you wait there in front of the window looking stupid without a clue, without at least an acknowledgement of what to do or what normal protocol for that individual office is, nor a how can I help you? Nor what can I help you with, nor please take a seat, or nothing? Then answered question of who I was and what I'm doing there and appt time. They made copy of Insurance info, ID, and took debit card pymt of co-pay. Then they said; "Have a seat and the Doctor will be right with you" like the doctor will be right with you means right with you like 1-10 minutes right with you right? So after 41 minutes, the doctor who was 41 minutes late after my 2:45appt time called my name. I will say this the doctor dod briefly say sorry for being so late, then in same sentence said what brings you in today and went from there. I wll though say he did seem professional, he gave me a couple of options, though strongly recommended one option, and that is the one I took. I asked him his education and experience and he told me and I felt satisfied he had enough know how and experience. He did spend about 15-25 minutes with me which is about 50-75% longer than a government doctor would have done usually and he did have a good bed side manner, and was very honest and gave me that pros and the cons of my options though in my options highlighted the pros more than the cons and was very how should I say optimistic on how long I'd be out of work, recuperating, and how much pain I would be in and for how long though other doctors in the past on my condition and other reputable colon/rectal websites painted a dimmer more realistic view than the doctor did. Anyway he told me to call back to let him know if I elected to have surgery or just a temp procedure after I had discussed it with my spouse. I did and I called back less than a week later to schedule an surgery appt and got a voicemail, pushed #2 to schedule surgery, and got a live person though she said she would have to transfer me to a Michelle or name starting with an "M", someone that schedule's surgery for all our 3 doctors. However she sent me to a voicemail at 10:30am in the morning saying leave my name and date I would like surgery and left my contact info to call me back. More unprofessionalism in order to save money by not hiring another full-time person for the office to take care of patient customer service and care, eh? But heck, maybe they'll blow me away with pre and post surgery customer service huh? This story is not over and everybody can have a bad day at the office and maybe they were just understaffed and or had some more difficult cases needing to take more time that day etc, etc. I work in a hospital and know how hectic things can get so stay tuned. If ya don't hear back from me, check the obituaries, HA, HA.

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
  • Awards

    4 Awards

  • Patients' Choice Award

    Patients' Choice Award (2011, 2013, 2014, 2015, 2016, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Patients' Choice 5th Anniversary Award

    Patients' Choice 5th Anniversary Award (2018)

    The Patients' Choice Award - 5 Year Honoree is a recognition granted only to those doctors whose ratings have reflected excellence in care for five years in a row. Only 1% of all doctors in the United States are bestowed this honor by their patients.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2011, 2013, 2015, 2016)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Top 10 Doctor - City

    Top 10 Doctor - City (2014)

    Top 10 Doctors are chosen by the millions of patients who visit Vitals each year to find a new doctor and share their experiences by providing ratings and reviews. In order to differentiate highly-regarded doctors from the rest for patients in search of quality care, Vitals awards Top 10 Doctor honors to those physicians within a certain specialty and geographic area who are consistently given top ratings by their patients.

  • Hospital Affiliations

    Dr. Castillo is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    21 Years Experience

  • University Of Texas Southwestern Medical School

    Graduated in 1997

  • Accepted Insurance

    Dr. Eduardo D Castillo accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Texas
    • BCBS TX BlueChoice
    • BCBS TX HMO Blue Texas
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana National POS
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

TEXAS HEALTHCARE PLLC, 1420 8th Ave Ste 103, Fort Worth, TX
Uploaded January 1, 2012

Video

Take a minute to learn about Dr. Eduardo D Castillo, MD - Colon and Rectal Surgery in Fort Worth, TX, in this video.

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