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Dr. Eduardo P Palanca Is this you?

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54 Ratings • 9 Comments

4.6
  • 44
  • 3
  • 1
  • 5
  • 1

Quality Rating

Highly Satisfied

Wait Time
40.1 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 54 Ratings

Five Stars

Doctor Palanca is a fantastic guy. It took me a long time to find a primary care doctor I liked but it was worth it. My only complaint is the wait time which is usually an hour or more.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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short changed

Dr Palanca is a mixture of physicians. He does try, but he is no longer at the address listed. He is right across from Countryside High School. His Office staff leaves a lot to be desired. He really tires, but to be successful, you need lots of help.His head nurse is just plain lazy. His main helper, Roger, is absolutely the best! Just nothing bad you can say about him. Unfortunately for most of us, Dr. Palanca had dropped Medicare patients! We are stuck for an entire year! He opted out of Medicare in May 2016. I was informed by my pharmacist when a prescription refill was denied! What horrible timing and consequences. I am totally disabled, so finding a new doctor is a major disaster. Shame on you Dr. Palanca. More importantly, shame on the office staff! It doesn''t take much to send a letter to all medicare patients. This behavior is totally reckless!

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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follow up care

He is an outstanding physician you any have to wait longer than you want once in a while but it is defiantly worth it he spends all the time needed with the patient and answers all question know question is irrelevant

Easy Appointment
Promptness
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Excellent doctor, highly recommended

Dr. Palanca is a wonderful doctor. His staff is friendly, prompt, and helpful. Dr. Palanca has later hours so I don't have to take time off from work to be seen. He has privileges at our hospital. His bills are reasonable.

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Five Stars

Dr Palanca is a great guy. He takes the time to listen to you.

Wait time
45 minutes
Friendly Staff
Spends Time with Me
Appropriate Follow-up
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Needs new staff

The staff is not knowledgeable. Specially front office. A lot of miscommunications.

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Staff

Dr Palanca is an excellent Dr..He is very caring and he takes his time with patients. However the staff is awful..They never call back and when you call they are very rude..If it werent for the staff this would be the place to recommened to my fam and friends.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Perfect primary care doctor!

Best doctor I've ever had as a primary. Very personable, knowledgeable, and really cares for his patitents. Really takes the time to get to know you and cares about how your feeling not only today but making sure your healthy for the future. I would and have recommend him to family and friends and will continue doing so you can't go wrong.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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A loving and caring physician

The best doctor I've had. Thank you.

Easy Appointment
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Five Stars

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

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