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11 Ratings • 5 Comments
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One Star
Self-verified patient of Dr. Edward S Gratz - Posted on June 1st, 2017
One Star
Self-verified patient of Dr. Edward S Gratz - Posted on June 1st, 2017
Extremely Disappointed
Self-verified patient of Dr. Edward S Gratz - Posted on May 17th, 2017
As an existing patient I scheduled my daughter's follow up appoint months in advance, and when I arrived for her appointment they said I was not in the system. I showed them my appointment card and they informed me that this has been happening a lot lately due to an inept scheduler. I told them that it was not my fault and while the staff was understanding, Dr. Gratz refused to see us even though it was his offices fault. We offered to wait as I took off work and took my daughter out of school. Despite us bending over backwards to be seen, he refused. He did not even come out to talk to us and figure out what the issue was. This was a follow up appointment that would have only taken 10 minutes, yet he told his staff he had new patients to see. If all he is concerned with is getting new patients and not helping his existing patients, I don't understand how he still has a practice. This rudeness and disregard for my daughter's needs was extremely off putting and I don't want to go to a doctor that treats his patients that way. We left the practice and suggest anyone looking at Dr. Gratz look elsewhere. He comes off great with your initial visit, but then could care less once you are a patient.
Patient
Self-verified patient of Dr. Edward S Gratz - Posted on June 24th, 2016
Very personable. Spent time talking with me; very helpful with all of my questions. Accurate diagnosis and successful treatment. So glad Dr. Gratz was the doctor I had at Sinai.
Would not take my dog to this office.
Self-verified patient of Dr. Edward S Gratz - Posted on April 12th, 2016
This entire process with Dr. Gratz's office was a fiasco. I've never seen a staff or doctor as "disconnected" as this office. The staff had zero personality - acted like they were doing us a favor to even talk to us. Dr. Gratz has ABSOLUTELY NO bedside manner at all! We found him to be very strange.
One Star
Self-verified patient of Dr. Edward S Gratz - Posted on February 4th, 2016
This guy and his office staff are the worst. I can't imagine anyone would ever see him more than once.
Five Stars
Self-verified patient of Dr. Edward S Gratz - Posted on November 10th, 2015
Five Stars
Self-verified patient of Dr. Edward S Gratz - Posted on July 25th, 2015
One Star
Self-verified patient of Dr. Edward S Gratz - Posted on April 13th, 2015
One Star
Self-verified patient of Dr. Edward S Gratz - Posted on May 28th, 2014
mom
Self-verified patient of Dr. Edward S Gratz - Posted on July 24th, 2012
My son was 3 years old having problems that no one could figure out . One day we went to the emergency room and Dr. Gratz saw him , He had us go right to the hospital . He is a great doctor . If it weren't for him , I would have lost my son. Thank you Dr. Gratz !!!