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Dr. Edward E Hernaez Is this you?

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11 Ratings • 2 Comments

3.4
  • 6
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Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
12.5 min

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Showing 11 of 11 Ratings

mixed feelings

First of all, we arrived early and prepared. After being escorted to an exam room, we weren't seen for over a 1/2 hour.....1/2 hour after our scheduled appt. and we heard the dr. talking to another patient as he entered another room, and that patient came in after we did. Further, a sign in the exam room said that if the patient were 15 min late for their appt, they would need to reschedule, yet here the Dr. was more than double than that late for us. Is our time not valuable? We had already paid our copay prior to being escorted to the room. He was a very pleasant Dr.and didn't challenge me if I had a question/disagreement. He did make a mistake, however on his prescription for blood tests, but I caught it when home and called later and all was remedied. It would have cost me more had I not noticed, as a blood test he ordered wasn't needed.

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Very thorough and pleasant.

Dr. Hernaez is a very professional and kind physician. He spent time doing a thorough evaluation and follow-up. His staff is also very pleasant and hard-working. He has a very busy practice, but takes the time for evaluation and follow-up. I have not had to wait more than five minutes. He and his staff puts you at ease.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

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One Star

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Five Stars

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr
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