- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
Share Your Experience
Have you seen Dr. Edward Brown?
Posted on August 23rd, 2016
I can only imagine the doctor and his staff are very attentive and nice however trying to get thru on the phone is more than a long wait the buffalo and especially the Niagara fall office I have learned to have patients
Very un happy
Posted on January 4th, 2016
I think it's terrible that no one answers your phones and machine says will call you back yet no call back. These are children and babies . Dr.brown you took care of all my children now its my grand children and your office is terrible now I am telling my daughter to find a new Dr. As much as I loved you as a Dr. If we can't reach a person to make apts.
Posted on April 22nd, 2015
Posted on January 19th, 2015
The Dr. is Only as Good as His Staff
Posted on December 1st, 2010
My daughter and I sought medical attention for a thumb sprained or broken in her gym class. We actually had to visit two days in a row to get ANY attention. We were told that's because we didn't have an appt.(which takes at least a month)To make my sweet daughter feel a little better, we joked around saying, "The next time you get injured, make an appt, FIRST!" She laughed through her tears....
Posted on March 22nd, 2010
I'm very pleased with Dr.Brown and his nursing staff. THe office staff is another story. They won't answer the phone unitl the office has been open for at least a half hour. They put you on hold and to make it worse they are unfriendly. I have never had a good experience with the office staff in the 20 months I have been going there.
Posted on May 10th, 2009
there is one front desk agent there who is unhappy and unprofessional and need to learn how to work in a frendly enviorment. I also feel that they should give appointment reminders that would help the office and the patient to comfirm the apt.
Posted on August 24th, 2017
Posted on November 8th, 2016
Posted on October 14th, 2016
Posted on August 18th, 2016
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