Dr. Edward Karpman, MD

AVOID this doctor. Terrible attitude,very arrogant, unprofessional and disrespectful. He is the kind of doctor who thinks his time is more important than yours. Allow me to explain... This doctor was referred though my network, and I looked up his reviews ahead of time, mostly positive. My wife and I have been looking forward to starting a family, and we wanted to seek some advice regarding fertility. I arrived at his admin's front desk at 12:02 pm for my 12:00 pm appointment with my new patient paperwork already completed (I printed it out from their website). His administrative assistant had informed me to arrive 30 mins early only if I needed to complete the paperwork, and she said 12 pm is fine if I brought already completed (which I did). I noticed at the waiting room there were several patients ahead of me. As I sat in my seat, I watched a couple patients approach the front desk and inquire about why things were running behind. I heard "he's a very busy doctor" and various comments that this was "normal" for him. I realize and understand, even expect to wait a little bit of time in the waiting room, that's normal. But not over 70 minutes!! That's how long it took until I was finally called into the the patient room in the back. After his assistant took my blood pressure, I then waited another 30 minutes until Edward Karpman finally arrived. As he entered the patient room, he asked me how I was doing. I responded, "not very well" as I explained my appointment was at 12:00 pm and it was now 1:45 pm. Instead of apologizing he immediately got defensive and told me how I arrived late at 12:06 pm, instead of 11:30 to complete the new patient paperwork. I explained to him I had printed it out online in advance as instructed, and in fact arrived at 12:02 pm. He couldn't really argue with that any longer. Instead of apologizing for keeping me waiting, he rudely asked me if this is really how I'd like to get our doctor-patient relationship started? I explained how I didn't think it was right for him to keep his patients waiting for so long. He continued being defensive and asked me if I had ever been to a doctor before? (Of course I have). He explained about having emergency appointments requiring priority, and claiming I would want the same priority if I had an emergency. (But given how the admins and patients were talking up front, it sounds like this is commonplace for this doctor). I explained how someone on his staff could've called me to let me know he's running extremely behind schedule, and he defensively asked why didn't I call in to inquire? I responded that I didn't think I needed to (because that's not a normal thing a patient should have to do!), and he rudely told me that "oh nothing is ever your fault, nothing is every your responsibility." I told him that's simply irrational and he proceeded to end the visit, telling me that my co-pay would be refunded. I said thank you for wasting my time, to which he snapped back something very similar. AVOID him at all costs. Just because you're a doctor doesn't mean you get to act like you're above people.

Dr. Karpman performed a surgery on my enlarged prostate back in 2015. He is a wonderful doctor, and I'm greatly thankful to him for his brilliant job. I recommend Dr. Karpman to everyone having prostate problems.

The whole staff was friendly and helpful. The doctor knows his craft and is super helpful.

Dr Karpman was the urologist on call the evening my husband, a paraplegic was release from out patient surgery at El Camino Hospital He was not sent home with any pain medication so we called to office to see if they could call something into the pharmacy. Dr Karpman's response was that he is not a FXXXing secretary and for us to go to the emergency room. Doctors like this should not be practicing medicine.

Once I get into actually see Dr. Karpman he spends all of the time I need. Asks a lot of good questions and will answer any of my questions. Unless I have the first appointment of the day, waits seem excessively long.Difficult to get Dr. Karpman to call me back when I have additional questions or concerns.