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31 Ratings • 6 Comments

3.8
  • 15
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  • 6
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Quality Rating

Satisfied

Accurate Diagnosis
Wait Time
23.2 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
Spends Time With Me
Appropriate Followup

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Showing 12 of 31 Ratings

Five Stars

Not a hand holding doctor, very abrupt but very smart and excellent. Saved my life twice.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Dr Spencer has saved my life twice. Yes, he isn't a warm and fuzzy doctor but after he gets to know you a bit, he softens up. His job is to save your life not hold your hand. He is very knowledgeable and has a great staff. I've been seeing him for 3 years now. He expects you to take responsibility for your own health. He follows up when necessary and will give you a plan to succeed in your health goals if you let him.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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One Star

Dr. Spencer was taking care of me for several reasons. I originally went to him for a severe migraine. At that time he put me on blood pressure medication, as well as cholesterol medication. He also prescribed a antibiotic. Several weeks later, on a follow up visit, he gave me a stronger antibiotic, amoxicillin. I did not realize this until I bought the prescription, and got home. It clearly states on my paperwork, in his office, that I am allergic to penicillin. Amoxicillin is derived from penicillin, and I cannot take it. His lack of checking his charts, could have cost me my life. I won't go back, or recommend him to anyone.

Wait time
10 minutes
Easy Appointment
Promptness
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small business owner

I went to the dr. on a Wednesday, unfortunately, I wasn't seen until Thursday, due to their hours. I got there right at closing. On Thursday, Dr. Spencer's staff, treated me courteously. This Dr. acted professionally, and humanely. I liked Dr. Spencer, and his bedside manner was very comforting. I hate to say this, because, it shouldn't matter, but I am 58 years old, and I am caucasian. This man is a gods Dr., and a good person. He will do you right.

Wait time
15 minutes
Easy Appointment
Promptness
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Rude

The receptionist ( black lady) is very rude, she answered the phone in a nasty manor and instead of asking me my name she asked "who are you" twice . I went to Dr. Spencer because I don't have insurance , but I would rather spend more money for better service than less for horrible service she has answered the phone several times this way,and her demeanor in person is worse .

Wait time
5 minutes
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One Star

Dr. Spencer has the worst bedside manner I have ever experienced. He acted as if he did not care and that I was wasting his time and did not even ask enough questions to determine the full extent of my medical problem.

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