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Dr. Edward W Smith Is this you?

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24 Ratings • 9 Comments

4.3
  • 18
  • 1
  • 2
  • 0
  • 3

Quality Rating

Highly Satisfied

Wait Time
12.2 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 24 Ratings

One Star

The office staff constantly messes up billing. And they are not very professional and courteous, Great doctor and PA's but office staff has issues.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Great visit with 1st class office!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Professional caring office

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Terrible Office Staff

Shut down at the beginning

I had heard that Dr. Smith was excellent so attempted to schedule an appointment. The call was not picked up however I did get a long answering machine message. It was clear that the person in charge of appointments does not like customer/clients. The Tone of voice, content of the message makes the caller feel like they are imposing. It finishes with a admonition to "not call twice" as they always return calls in the same day as received and allow themselves until 5 p.m. to complete the call. You really get the feeling that you are being kind of scolded. Ended up I left my contact information and they never did return my call. Unfortunately, I will not be able to use Dr. Smiths talents as I'm not interested in walking their scheduling gauntlet again.

Easy Appointment
Promptness
Friendly Staff
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CRX

very professional staff, clean building and great Doctor

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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GREAT VISIT, BEST DERMATOLOGIST I HAVE BEEN TO

From the moment I entered the office I was treated by an office full of professionals. My skin condition was addressed by Dr. Smith in a way I could understand and he answered my many questions with ease and knowledge. Thanks so much for a great experience, I will recommend this office to all my friends and family!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr
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Great experience

Staff and Physician were all top notch, really got great information about my skin, I recommend this practice to everyone!!

Wait time
10.0 minutes
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dermatitis king

worked out well

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

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