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5 Ratings • 1 Comment

4.3
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
15 min

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Not a good experience

The office staff was great. Nice, friendly, and helpful. The nurse that helped me was great. Dr. Kim, however, did not seem to be able to understand my medical conditions or my medications. When asked for a new RX for my medication, he could not figure out how many it would be for a 90 day supply...5 times a day x 90 days = 450. He wrote it wrong and I had to correct him, by then the nurse was the one dealing with everything and said that this happens frequently with him. Also, when I called to switch over the home delivery medication he forgot to send any directions with medication to the company. If this were a medication that I could live without, then fine, but it is insulin which is something I have to have to live. All around, a frustrating experience.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

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