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Dr. Elias Kassapidis Is this you?

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16 Ratings • 4 Comments

3.9
  • 11
  • 1
  • 0
  • 0
  • 4

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
13 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 16 Ratings

Avoid this Dr. and the facility at all costs

Posted on October 17th, 2017

Sadly, Dr. Kassapidis is arrogant, rude, uncaring and an incompetent person. He spends about 30 seconds with you and does not encourage any questions. When it comes to following up with his patients, it takes him about 4 weeks to return a phone call about your test results that came in 6 weeks ago. His incompetent office reflects his own attitude as well. They also have a bad attitude They don't even pretend to care about their patients. They only care about money $ and it's obvious--they only take cash and credit cards. Dr. K. even had the audacity to say, "We don't get paid enough from insurance companies to care." Dr. Kass. first told me the tests that were given were OK then a month later, he said they were never even run by the lab. He wanted to charge you another co-payment for their incompetence. Very disorganized office. Your calls always go to VM and you don't get a return call. His medical assistant, Melissa R. is as rude as the Dr is. You can tell she hates her job and takes it out on you. This is the acceptable culture of the Riverside facility. If you tell him about his rude assist. he doesn't even acknowledge your complaint or care b/c he probably trained her to be that way. Please stay clear of this place and him. I guarantee you they will cause you a lot of frustration over and over again. They will not treat you with respect and concern. They are a cold and uncaring bunch who do not act professional or caring at all. Do yourself a favor, avoid this place and find another Dr. and facility.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Five Stars

Posted on January 28th, 2016

wonderful caring doctor

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Excellent Doctor

Posted on November 30th, 2015

He cares for his patients. He is very professional and pleasant. He explains your diagnosis and procedure so you understand. I had both my knees replaced and was completely satisfied. I rave to everyone I know about Dr. Kassipidis. He is the best in orthopedic surgery.

Wait time
10 minutes
Easy Appointment
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Misdiagnosed simply injury

Posted on June 29th, 2012

The doctor did not thoroughly examine a knee, regardless of an MRI stating an ACL tear, after an exam he said it was not torn and recommended physical therapy. After PT for three weeks, the knee was hurting so I set up an appointment with a different doctor in the same office who immediately ID'd the torn ACL. I then sought a third opinion at a separate office, and used that third office for surgery. Dr. Kassapidis spent little time answering questions, improperly diagnosed a very common injury and delayed my surgery as a result. I regret that I did not research him further before setting up the appointment.

Wait time
15 minutes
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Five Stars

Posted on November 13th, 2017

Five Stars

Posted on August 16th, 2017

Four Stars

Posted on November 16th, 2016

Five Stars

Posted on June 22nd, 2016

Five Stars

Posted on April 27th, 2016

Wait time
5 minutes
Easy Appointment
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Friendly Staff
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on August 26th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on May 21st, 2015

One Star

Posted on May 11th, 2015

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