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Dr. Elinor F Hancock Is this you?

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25 Ratings • 14 Comments

3.9
  • 16
  • 0
  • 2
  • 2
  • 5

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
22.5 min

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Showing 12 of 25 Ratings

One Star

She was so rude to me when I took my son in for a sick visit I will never take him back to her she showed no true interest in my child or me.

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DO NOT SEND YOUR KIDS HERE!

I have 3 kids and all see Dr. Hancock.. Her staff never ANSWER THE PHONE .. Nasty attitudes at the front desk.. Automatic machines don't give the option to speak with anyone.. I have to take my kids to urgent care just to get treated.. Unprofessional and unorganized with everything. If you call u won't get a response..looking for a better Pediatrician for my children asap..Dr Hancock doesn't care for the well being of children no more..please don't send your children there.. It's always a change in her office and it's not for the better..

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One of the Best

Dr. Hancock is the BEST in my opinion..I love the family oriented environment and I absolutely love the staff...The wait time can be a bit annoying sometimes if my appointment is set for 9am I expect to be seen no later than 930 or sooner....Other than that I LOVE DR HANCOCK AND HER STAFF!!!!!

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Five Stars

Dr. Hancock is sooooo fun and personable! I love her staff at Florissant Pediatrics and they treat my children as if they were there own! I would definitely recommend Dr. Hancock and already have to EVERYONE!!!!

Wait time
10 minutes
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Five Stars

Dr. Hancock should have her own reality show!- She is the most funniest Dr ever, But, let me be clear, once Dr. Hancock stops playing and getting my children to feel comfortable she put on the Dr. Hat and gets down to business. She talks to the my child and she lets me know each step of the way what's going on or what she is doing to my child. My husband and I fight over who taking the kids to the Dr Office!!! We love you and your staff Dr. Hancock

Wait time
10 minutes
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Five Stars

I enjoy taking my grands to see Dr Hancock. Her staff is courteous and Dr. Hancock has the best ever bedside manners and she is funny as heck too. My grandchildren loves Dr Hancock as well. She makes them feel very comfortable- they always run and hug her when she walks in the exam room! That says a lot to me!

Wait time
15 minutes
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Patient

Dr. Hancock is the most fun doctor...EVER!! She's knowledgeable & silly...what more could you ask for in a pediatrician! Her staff is great as well!!

Wait time
30 minutes
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Knowledgeable and Fun Dr.

Dr. Hancock was my pediatrician and now she is my 4 yr old pediatrician. I enjoy her staff and the personal attention my daughter receives. Dr. Hancock is very knowledgable and has not steered me wrong as a first time mother. Not to mention, she is hilarious and keeps us laughing at each appointment.

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15 minutes
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Great Doctor

The office isn't your normal stuffy doctor's office which was a bit of a shock but it works for my family

Wait time
10.0 minutes
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8 yrs

I have been taking my children here since I became a mommy. I had issue with a few things and left for about a year. Realized that the grass is NOT greener on the other side and came back. I now have 3 children and I appreciate that the office staff is VERY personable. They speak to us by name and I appreciate that. The other Doctor is AWESOME "NeNe"

Wait time
30.0 minutes
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One Star

I would not recommend this pediatrican to anybody. Waiting time ridiculous. Staff are not polite or professional. You can here laughing and talking behind the recepitonist desk. First time I took my child there I did not see the pediatrician only a nurse. Next time waiting time was horrible!

Wait time
60.0 minutes
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Four Stars

I really like Dr. Elinor Hancock she is down to earth and very caring. She is the 3rd doctor that my 3 yr. old has been to....and she is by far the best. Her office staff was great. She was able to get my daughter in within two weeks as a new patient. She also asked a lot of questions about my daughter's medical history. I think we have finally found a doctor who fits our needs

Wait time
45.0 minutes
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