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13 Ratings • 2 Comments

3.6
  • 7
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  • 2
  • 2
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Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
10.8 min

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Showing 12 of 13 Ratings

First visit was great, next visits were awful

The first time I saw Dr. Helfer, she seemed great. Spent a lot of time with me, asked a lot of questions.The next visit I had to wait 20 minutes or so and then I was rushed through the appointment. My concerns were brushed off and it was very disappointing. I thought maybe she was having a bad day so scheduled a follow up appointment as usual.Well, it happened again. I was waiting for over 20 minutes and then rushed through my appointment. She spent maybe 10 minutes with me even though I brought up several concerns that were brushed off again. She offered no helpful information whatsoever and showed no interest in me. It made me feel invisible.I'm done with Dr. Helfer and moving on to a new endocrinologist. I think she has the medical knowledge but the bedside manner is atrocious and unpleasant.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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terrific, caring doctor.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Easy Appointment
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Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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