Dr. Elizabeth Mclaughlin Burns, MD

Very nice professional and gentle. Made my first body scan very easy.

On my first visit here, I saw Taylor and loved her and the recommendations she gave. My son has eczema and also has nut allergies and was breaking out in rashes last year. We saw four different doctors and no one could tell me why. Taylor advised me if it happened again that he should have a skin/patch test done. Taylor wasn't available this week so I was seen by Dr. Elizabeth Burns and it was a horrible visit. Her bedside manner was terrible and she went back and forth with me about why my son shouldn't have a skin test. She stated that Taylor was a PA and that she had probably never examined this type of eczema and that she had 20 years of experience and implied that I must have brought up the suggestion of the skin test. Then she proceeds to tell me how expensive the test was and that all he has a rare form of eczema that's hard to get rid of. However, never telling me what that rare eczema was. It was if she was having a bad day and trying to just give me a general diagnosis to get… done with us after she was 30 minutes late. She was very combative and walked in the room frustrated. She walked in the room apologizing for the long wait and then stated "All these old people have their vaccines and are now coming in with all their problems". She went on and on about this and eventually started our visit. I am very taken aback by her behavior and bedside manner and will never see her again. I have never experienced this type of doctor visit in my life. I do not recommend Dr. Elizabeth Burns at all. Maybe she was having a bad day...but that's no reason to take it out on your patients.

Would highly recommend her.

I would not hesitate to visit her again. She completed a fairly complex procedure as an outpatient, thus curing the problem, and avoiding my having to go to an untrustworthy, time-consuming yet with an opening in a month external outpatient whatever it ought be called.

Excellent visit. Will return in one year for my annual dermatology exam.

I've been going to this office once a month for the past 6 months for my accutane blood work check ups. I see Pam and she is absolutely phenomenal. I saw dr losken 2 times and she was rushed and didn't really pay attention to the notes because she forgot when and if I had started my treatment and she was in and out of the room. When I saw Pam for the first time, I felt it was a perfect fit. She truly wanted to help me with my skin. She remembers what I tell her to previous visits and such ... Which is nice because I'm a "regular" 4 week client. However, the woman that checks people out could not be any worse. It's not possible. She is so rude, unhelpful, and not friendly. I asked her for a itemized print out of my payments because she always tells me I have outstanding balances, yet, I'm in there every 4 weeks???? I had to remind her that I'm not looking at the computer screen because she got so frustrated to explain the balances... Your desk job is not that hard. And if customer… service isn't your niche, you should not be dealing with clients who pay a lot of money to come to this office. If they replaced her, I wouldn't mind a single bit. Every time I'm there, she has an attitude. She needs a customer service class. Desperately. And the wait time is usually ridiculous. Which isn't the dr fault. But they want to squeeze in appts, that only last 15 min max ..... And you end up having to pay parking for 2 hours because you're waiting for so long.

She is wonderful !! Very nice, easy to talk to!! Very good doctor !!

My appt. with Dr. Losken was such a long wait (45min after appt. time). I asked if the Dr. was in. She was and soon after they called me back. As if they were just waiting to see if I was going to complain. After going to Dr. Losken's exam. room she can in for about 1-2 mins. rushed out. Could not see any sign that she had done anything to the place on my face,but am billed $265.00 for nothing. No more visits to this office.

The office staff is incredibly incapable and rude! Making the appointment was a hassle. I waited 45 minutes. Went for skin cancer check. Dr Losken recommended taking out two moles and I agreed that these were moles I had been keeping an eye on myself. Without discussing with me how she tends to do this, she just goes for it. (I should say here that I have had moles removed before and it was always done in the method of cutting it out in an eye shape and closing it up with stitches) So not knowing that there was another way I was shocked when I looked at my hand and saw that she just took this scoop/razor and just scooped it out of my hand and left a huge (in comparison to the small mole that was there) hole! Even more scary is that she did the one on my face first! Which I couldn't see when she was doing it and as I was asking how she did that so fast (thinking she closed it up again with stiches) she's already scooping my hand. Then she explains that this is how she does it.… (â??good to know now that you're done!â??) and she said it would heal well. I was not given any more time to ask questions, and was told that the nurse would come in with instructions on how to care for the open woundsâ?¦which she did but she too was rushed, rude and not helpful at all. So I went home and followed the instructions of care. (this was on a Thursday) The wound on my hand felt very painful, meanwhile the one on my cheek didn't look good, but it seemed to be healing better than the hand. I went through the weekend thinking that this was just because the further from the heart the longer it takes to heal. By Monday my hand was in so much pain that I called the office asking to be seen because I was pretty sure it was infected (even though I had been putting the antibiotic ointment on and doing all the other things I had on my lovely little sheet) The lady on the phone gave me attitude and said that there was nothing available and that Dr. Losken wasn't in the office on that day. I told her that I don't care who sees me but that I NEEDED to be seen by someone that day. She reluctantly put me in with the emergency nurse later that day. The nurse was so shocked at the state of my hand that she called the doctor that was there that day (Dr. Cox who was very friendly and kind and who was actually fully booked but thankfully gave me some of his time) and he too was shocked at the Staph infection I had and put me on strong antibiotics and a new stronger antibiotic ointment. Seven days later the wound was not getting much better, I had pain all the way up my arm and it was painful to move it. I ended up going to my general doctor for further help and two more rounds of antibiotics (this was a really bad, resistant STAPH infection). I was told by her and another second opinion doctor that the "scoop" on my hand was way too deep, that Dr. Losken actually got very close to my tendon and nerves. And that I was Lucky that no further damage was done! To this day the scar is ugly, very visible and I have weird sensations from that spot. I know infections can happen even to the best doctor. What I was SHOCKED by was the lack of care by the entire office, I NEVER got a call back to see how I was doing, and Dr. Losken is just terrible at patient care. I also called the office months later to get the results from the moles (they were clean) in writing for my records since I will NEVER RETURN to this office and even this they were incapable of doing. I went to pick them up and they didn't even have them ready even thought I had called a few days beforehand and they said they'd be ready later that day and waiting for me. So I had to wait 1 hour 45 min for a one page print out from my chart. And even when I was in the office that day, no one asked to follow up how I was or if things improved! Do yourself a favor and don't go here, absolutely terrible!

Long wait to see doctor. Felt rushed during examination.