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Dr. Elsa Cruz Is this you?

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33 Ratings • 4 Comments

3.5
  • 13
  • 6
  • 3
  • 4
  • 7

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
21.8 min

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Showing 12 of 33 Ratings

One Star

Posted on June 14th, 2016

Dr. Cruz did not make eye contact, repeated the same questions as if she wasn't really listening the first time. Spent the whole time typing at her computer, not looking up and was extremely quick to write a prescription, didn't even ask what medication allergies my daughter had.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Don't come see this doctor

Posted on October 1st, 2015

The first time I came to see Dr Cruz I thought she was kind because she stayed late to fit me in, but when I started talking to her I realized she's not listening to what I was saying. She put me on anti depressants and I tried getting them refilled and she wouldn't do it...I let her know that I will come back to see her just please give me a refill.. The last thing I need in my life is withdrawal from these meds. She didn't care. I set up an appointment for the next day and when I got there the door was locked...I finally got in and her office was packed...about 8 of us were all told to come in at 630. I'm never going to see this doctor again!!!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Two Stars

Posted on July 27th, 2015

Dr. Cruz is more concerned with her assumptions than with the facts, concerns, and needs of the patient and the patient's family. Not a team player. It's her way or the highway.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Get Your Act Together, Please!

Posted on May 15th, 2015

I made an appointment with this office, and when I arrived, the office was locked up. I called to ask what was going on, and a very confused sounding person answered saying he had no idea what was going on. I suggest that this office invest in getting some better help and getting better organized.

Wait time
5 minutes
Easy Appointment
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Friendly Staff
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 11th, 2017

Five Stars

Posted on May 25th, 2017

Five Stars

Posted on July 6th, 2016

Three Stars

Posted on May 4th, 2016

Five Stars

Posted on January 11th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on October 31st, 2015

Two Stars

Posted on October 21st, 2015

Four Stars

Posted on October 3rd, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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