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Dr. Elsira M Pina Is this you?

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2 Ratings • 1 Comment

3.7
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Quality Rating

Satisfied

Wait Time
15 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 2 of 2 Ratings

Inadequate Staff

Dr Pina seems very competent. However, her staff is terrible. Sent me to UC hospital for an involved test w/o telling me that I could not have coffee for 8 hrs prior or use my inhauler for 24 hrs prior. It took 2 wks and 2 phone calls from me to get blood work results. I received apologies from the doc and her staff, but that was not acceptable. I wonder if she will reimburse me for the 2-1/2 hours of work that I missed and the 1/4 tank of gas to go to UC Hospital and NOT be able to be given the test. I won't be returning to this doctor.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

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