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37 Ratings • 15 Comments

4.2
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  • 4
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Quality Rating

Highly Satisfied

Wait Time
15.8 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 37 Ratings

Give quality time and care.

Dr. Melchionnia and Jan are attentive and always willing to try to help. Living with a rare disease is difficult but having a compassionate doctor and staff is helpful.

Wait time
15 minutes
Easy Appointment
Promptness
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One Star

This Dr cannot make a correct diagnosis. In the ER I was told I definitely did not have a seizure, I went to his office and was told I definitely had a seizure, even though he did not do new testing. He sends me for testing which showed I did not have a seizure but he wants me to take seizure medication for life. My daughter spoke to him on the phone and then said he was not sure it was a seizure, even though the tests show it was not. He says he wants to see me back in a year, gives me medication with no refill, and when questions on a cancellation his receptionist is very RUDE. You are on hold for a long time to talk to her. I WOULD NOT RECOMMEND THIS DR TO EVEN MY ENEMY. In order to get to the bottom of my diagnosis I had to go to a different Neurologist.

Wait time
10 minutes
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A brain sleuth

A true modern day detective who works on your issue until a satisfactory diagnoses has been reached. I like his thinking aloud as he pursues all possible avenues leading to his conclusions.

Wait time
5 minutes
Easy Appointment
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Wouldn't Recommend to Anyone

Seems like the reviews for this guy are all over the board but unfortunately, mine was horrible as well. Not only was he not helpful in terms of assisting my medical care, he was actually detrimental. He wouldn't listen when I tried to describe my symptoms, consistently interrupted me. He basically told me he had no idea what was going on so he was going to guess it was one diagnosis. Then he would jump onto another diagnosis without any change in evidence and get extremely defensive when I asked for his rational. He also said and I quote, "I prayed to be able to heal this woman" (mind you I was sitting right there). He also literally said, "I need you to want to be helped in order to help you." Basically, accusing me of blocking my own health care when all I was trying to do was describe symptoms so I could get help. All I can say is be careful with this man and cautious of any diagnosis as his bedside manner is horrendous and his ability to rationally diagnosis limited.

Wait time
5 minutes
Easy Appointment
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one of the best

I met Dr. Melchionna as a result of my 21 year old daughter's hand abnormalities. Generally speaking, in my experience doctors are prone to being patronizing, dismissive (or alternately, alarmist), and frequently disconnected from the patient's experience. Imagine my surprise when Dr. Melchionna spent nearly an hour talking with my daughter, putting her at ease, reassuring her, providing an initial diagnosis, explaining the follow up testing needed, answering all of her questions and asking many of his own. He was patient, thorough, knowledgable, caring, relaxed, professional and far exceeded all of my expectations. Although we're still at the beginning of the process, I'm very grateful that my daughter is able to have such a positive initial experience with the medical system and that I know she's in such competent and kind hands.

Wait time
5 minutes
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Five Stars

Wonderful physician, really cares about how you are doing and fixing the issues. Takes his time listening to you and working with you to develop a plan. Its hard to come across doctors like Dr. Melchionna. I highly recommend him.

Wait time
20 minutes
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Five Stars

I have always had positive experiences when seeing Dr. Melchionna. He is always caring, engaging and informative. I definitely recommend his services.

Wait time
35 minutes
Easy Appointment
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No need to go to Boston.

By far the best neurological care outside of Boston. Dr. Mel is intuitive, patient, and knowledgeable.

Wait time
15 minutes
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The Best Doctor You Never Wanted to See

Dr. Melchionna is an ace; he'll tell you what you need to hear whether or not it's what you want to hear. All doctors should be more like him.

Wait time
40 minutes
Easy Appointment
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One Star

rude and jumped to conclusions about problems without asking enough questions. I'm now looking for another doctor.

Wait time
15 minutes
Easy Appointment
Promptness
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Great place to be treated

Dr. Melchionna is a straight-shooting, yet caring physician. I appreciated his honesty in diagnosing my MS, and wouldn't wanted him to be any other way. Would be nice to have more time with him, but I understand that he is swamped with patients, so what else can he do but be streamlined in his approach? when diagnosed with MS I was told by a friend who had gone to Boston for the same thing that she should have stayed in Springfield because we already have THE BEST MS doc around.

Wait time
5 minutes
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no "bedside manner"

I have no idea which doctor these other patients were seeing. This doctor was traumatizing to me. His staff were inhuman.There was no compassion to be found anywhere, anyhow. He was exceptionally arrogant, recommended inessential tests and then did not assist in setting them up with the doctors he wanted me to see. He told me that my diagnosis was permanent, that I would "never get better". When I got out, I was shaking, crying for hours. Is he a split personality or something?

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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