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Dr. Emily K Serrano Is this you?

About Dr. Emily K Serrano

Dr. Emily K Serrano, MD is a Doctor primarily located in Brockton, MA. She has 15 years of experience. Her specialties include Emergency Medicine. She speaks English.

Rating Overview

3 Ratings with 1 Comment

The overall average patient rating of Dr. Emily K Serrano is Great. Dr. Emily K Serrano has been rated by 3 patients. From those 3 patients 1 of those left a comment along with their rating. The overall rating for Dr. Emily K Serrano is 3.7 of 5.0 stars.

Mapbox Map of Dr. Emily K Serrano

Primary Address

Brockton Hospital

680 Centre St
Brockton, MA 02302
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Dr. Emily K Serrano has the following 1 specialty

  • Emergency Medicine

    An emergency physician is a doctor who is an expert in handling conditions of an urgent and extremely dangerous nature. These specialists work in the emergency room (ER) departments of hospitals where they oversee cases involving cardiac distress, trauma, fractures, lacerations and other acute conditions.
    Emergency physicians are specially trained to make urgent life-saving decisions to treat patients during an emergency medical crisis. These doctors diagnose and stabilize patients before they are either well enough to be discharged, or transferred to the appropriate department for long-term care.

  • Expertise

    3 Expertise

  • Trauma
  • Injury
  • Accidents

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.


Showing 3 of 3

This person's license to practice should be revoked. I intend to sue her for assault and battery.

Not recommended. Near the end of 2016, suffering from acute back pain I sought help at Brockton Hospital. It appears that Dr. Serrano did not believe my symptoms. I could stand for one minute, walk for a few minutes and after that I’d collapse to the ground from increasing pain. Either she believed erroneously that I was a drug seeker or she’s a sadist. She tried to force me to sit, but I could not. She berated me, demanded that I sit, and as I lay on the ground, unable to stay standing, ignored my plea “Call 911, call the police.” Then she ordered me out of the hospital and forced me to take a cab. Over and over I said: “I cannot sit, I cannot take a cab.” But it was clear that I would be removed and looking so poorly, and fearing the police, or hospital security (who would they listen to now, outside the ED, with a cab waiting?) in desperation, I tried to use the cab but could not bend my legs. Someone forced my legs into the cab causing extreme pain. All this is recorded on security cameras and she will answer for her actions in front of a jury, and so will Brockton Hospital for not having protocols in place to protect a patient. The next day I called 911 and was taken to Good Samaritan Hospital, admitted, had a MRI & CAT and was diagnosed with severe bilateral neuroforaminal stenosis. After a spinal steroid shot I recovered. Dr. Serrano left me laying outside the ED on the concrete in 23 degree weather for about 15 minutes. She never even asked what I do for a job. I’m a licensed RN in both MA and NH. I’m 66 and unable to bathe, shower or stand for a few days I looked pretty bad that day—but that does NOT make me a narcotics seeker. I sought help and received ridicule, was assaulted, suffered battery, humiliated and damaged. Beware. Note: Truth is the absolute defense to defamation. My medical notes say nothing about my falls to the ground--this is lying by omission and Brockton Hospital knows this. There were several witnesses. This doctor will be judged by jury--the facts will prevail

Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars
Five Stars
Wait time
5 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Education

    15 Years Experience

  • Tufts University School Of Medicine

    Graduated in 2003

  • Accepted Insurance

    Dr. Emily K Serrano accepts the following insurance providers.

  • First Health
    • First Health PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • Tufts Health Plan
    • Tufts Granite Advantage EPO, PPO and Saver
    • Tufts PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
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Locations & Directions

Brockton Hospital, 680 Centre St, Brockton, MA
  • Nearby Doctors

    Dr. Emily K Serrano is similar to the following 3 Doctors near Brockton, MA.