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Dr. Emmanuel Mbualungu Is this you?

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19 Ratings • 5 Comments

4.4
  • 12
  • 3
  • 4
  • 0
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
26.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 19 Ratings

Four Stars

Posted on December 29th, 2015

I love Dr. Mbualungu. He is informative, personable and professional. Not arrogant as I've seen lots of doctors. However, it is sooooo difficult to get an appointment with him. There have been times when I've had to call several DAYS in a row, several times a day before I got a live person on the line. Once someone answered the phone I would then have to wait another month for my appointment. That has almost led me to consider another physician.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 15th, 2015

He is the best and a great listener.

Easy Appointment
Promptness
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Accurate Diagnosis
Bedside Manner
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Lifesaver!

Posted on May 3rd, 2013

Dr. Mbualungu is too cool! My visits are always like the best of care... from a buddy! The office staff is pretty nice too!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Great, caring doc, unreliable practice

Posted on January 10th, 2012

I really like Dr. M. He's got a great, warm bedside manner, and always treats me with respect and humanity. He's an independent thinker-not your average diagnostic robot. He admits what is unknown and unstudied, and doesn't treat you like a psych patient if your medical problems evade easy diagnosis and treatment. I have a great deal of respect for him.Unfortunately I find his practice very unreliable. There are often stretches of several business hours when his office line only rings to a busy signal, and you cannot leave a message or reach an answering service. He admits that this is an ongoing problem, but never seems to apologize for it or express concern about improving it. I've waited literally months (with regular telephone nagging) to be informed of test results. My boyfriend joked that we should go to the office and physically retrieve and walk the test results up from the lab two floors down, or it would never get done. The office staff haven't been able to find my chart on two occasions, and have made up new ones for me on both. I've sent multiple faxes where were claimed to never be received. The office staff are all sweet women, but some important things slide. The doctor has completed about half of the follow up calls which he has promised. I really like this doc, but until he gets his office together, I am looking for a replacement who is reachable and who follows up.

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 9th, 2012

good physician. No call Waiting in office

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 18th, 2017

Five Stars

Posted on October 17th, 2017

Four Stars

Posted on October 12th, 2017

Three Stars

Posted on September 22nd, 2017

Five Stars

Posted on March 3rd, 2017

Five Stars

Posted on January 23rd, 2017

Five Stars

Posted on March 2nd, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr
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