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9 Ratings • 6 Comments

4.4
  • 7
  • 0
  • 1
  • 0
  • 1

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
11.3 min

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Have you seen Enrico A Serine?

Showing 9 of 9 Ratings

"The Needle in the Haystack"

Had a rare deformity of a facet joint.To large,was not being recognized on film's .Surgeon's would scream and humiliate me,saying"What you giving him Narcotics for,He dont need them",Then to me,"you take narcotic's,get addicted and file lawsuit's" your the type",,Dr Serine say's,"Give him another one",only Champion I had who believed in me.Finally at age 37,going in for something else,A surgeon found the deformity.My L4 facet joint,formed forward since childhood.Still to this day,only 2 men Id drop to a knee for,One being Our nation's President,2nd,Dr Enrico Serine..I often have flashback's of the year's of madness,only one on my side was He.A special breed of human being.I Know many who he has actually made them live longer via his Heart Expertise.If you ever find a doctor half as BIG a MAN as Dr. Serine,you be thankful..Wont find one's as he every day.Thank God for Dr Serine, Sure gift to humanity.....

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Great Dr. Poor office staff

He is very kind, patient, courteous. He definitely makes you a priority. He is very thourough.Office staff needs to be more professional & caring.

Wait time
25.0 minutes
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Office Personell

Whatever Dr. Serine's merger abilities are, his office personel would make a patient worse. Very inaccessible and almost impossible to talk to doctor. Office personnel very rude. Doctor needs a update .

Wait time
10.0 minutes
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teacher

A very nice man who is easy to communicate with. He was patient during my visit - answering all of my questions. Not once did he seem in a rush to get out of my room. I thought he was thorough and compassionate .

Wait time
5.0 minutes
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Five Stars

Dr. very good, except never can be reached personally via telephone and always seems in a hurry to move on to next patient. You deal mostly with staff and usually can expect a wait 20-30 min.

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Office Staff and Making Appointments

Dr. Serine is a fine doctor. Unfortunately you have to get through the office staff to see him. The phone system is a nightmare and you cannot speak directly to a person. You must leave a message for a return call. You can not be transferred to another area either, e.g prescription refill. You must hang up, redial and go through the phone maze.

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Five Stars

Wait time
5.0 minutes
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

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