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Dr. Eric A Jones Is this you?

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22 Ratings • 6 Comments

4.1
  • 12
  • 4
  • 2
  • 2
  • 2

Quality Rating

Highly Satisfied

Wait Time
19.6 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 22 Ratings

Good dr. Awful wait times.

We had a surgery done for our 1 year old about a year ago. His recovery is going ok. One thing we dislike is the routine 2 hour waiting times. Being Houston, it should not be too hard to find someone who is not just good, but respects patients time too.

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Good doctor with long waits

While Dr. Jones was fabulous with my son's surgery I'm not sure if it's worth the hour wait for every appointment I've had. Even when it's at 9:30 in the morning you will wait an hour before you even get called back. If you don't mind waiting for all your appointments I would recommend him.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

I have heard nothing but great reviews about Dr Jones, so who else would I bring by infant son to. I work in medicine, and was. Dry surprised at my experience. The office staff was friendly, but that was about it - very unprofessional, lack of follow through, and very disorganized. Dr Jones does incredible work, but his bedside manner and follow up care seems rushed, especially after waiting in the exam room for 30+ minutes.Great surgeon, poor office staff.

Wait time
30.0 minutes
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Good doctor, poor staff

Doctor overbilled me by 2K and I couldn't get his office to fix it. I had to call everyday for several weeks to get anything accomplished. Avoid this doctor.

Wait time
15.0 minutes
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Difficult Case

My son had a very rare complication from a previous surgeon. Dr. Jones has had excellent manner with my son. He has spent lots of time reviewing his case with us and explaining. I found it to be a scary situation with my sons health and Dr. Jones helped us

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Great doctor!

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Four Stars

Four Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Five Stars

Four Stars

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