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Dr. Eric A Goebel Is this you?

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3 Ratings • 1 Comment

2.7
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Quality Rating

Neutral

Wait Time
37.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 3 of 3 Ratings

Audiologists department

Doctor was fine and selection and delivery of hearing aids for both ears was fine by audiologist on staff. Six months later I received letter to arrange checkup at no cost. When I arrived receptionist told me I had no appointment! She arranged for me to be seen an hour later but then told me audiologist would not see me! My phone call to supervisor got a recording, but no call back and audiologist never contacted me to arrange new appointment. My email to office got no return contact ever. My email to manufacturer led to their contact with doctors' office, as they informed me, but still never any contact with me by doctors' office department. Also poor fitting of some components and lack of some relevant advice to me, as I've learned from new audiologists elsewhere.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

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Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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