The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Eric Graves Is this you?

Filter Reviews

21 Ratings • 3 Comments

4.4
  • 15
  • 2
  • 2
  • 1
  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
23.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Rate Now

Share Your Experience

Have you seen Dr. Eric Graves?

Showing 12 of 21 Ratings

quickly losing respect for doctor and staff

Posted on March 19th, 2015

I have tolerated this doctor for a decade. He started out very thorough and attentive. After all these years, he never even makes eye contact anymore. Writes prescriptions before hearing the end of how I'm doing. No chance for any changes. If he leaves the room and says he's coming back, he won't. His nurse, Gwen, is extremely rude, impatient and unprofessional, but very good at rolling her eyes and huffing. The office will not communicate with the pharmacy in any way, except for electronic scripts. If the pharmacy tries to call them, they will not take the call. I continue to go to him to get my prescriptions filled and that is all.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Posted on December 15th, 2014

Dr Graves has been my primary care physician for 18 years. He is also my wife's primary care doctor. We think of him as family.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Poor Follow-up & Rude Staff

Posted on May 8th, 2012

Dr. Graves is wonderful but the attitude of the staff are making me seek a new Dr. The women in the lab are great and always get my my blood drawn the first time. It took two messages and over 3 weeks to receive information about x-rays. I was in constant pain and got sent to voicemail twice by the nurseline. The voicemail was to his nurse, not even to him. They finally got me an appointment to see a specialist and the x-rays I paid for didn't make it to the specialist, more money. Such sorry service but I guess they're under the impression they're the only game in town. I'll miss Dr. Graves but not the rest of the staff.

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Posted on October 5th, 2017

Five Stars

Posted on January 13th, 2017

Five Stars

Posted on October 19th, 2016

Five Stars

Posted on August 12th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on July 20th, 2016

Four Stars

Posted on July 15th, 2016

Five Stars

Posted on June 17th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on April 8th, 2016

Four Stars

Posted on August 1st, 2015

  • Nearby Doctors

    Dr. Eric Graves is similar to the following 3 Doctors near Montgomery, AL.