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Dr. Eric A Serrano Is this you?

About Dr. Eric A Serrano

Dr. Eric A Serrano, MD is a Doctor primarily located in Wellesley Hills, MA. He has 14 years of experience. His specialties include Internal Medicine. Dr. Serrano has received 5 awards. He speaks English.

Rating Overview

25 Ratings with 7 Comments

The overall average patient rating of Dr. Eric A Serrano is Good. Dr. Eric A Serrano has been rated by 25 patients. From those 25 patients 7 of those left a comment along with their rating. The overall rating for Dr. Eric A Serrano is 3.2 of 5.0 stars.

Mapbox Map of Dr. Eric A Serrano

Primary Address

Newton Wellesley Primary Care Newton

40 Walnut St Ste 201
Wellesley Hills, MA 02481
Get Directions

Specialties

Dr. Eric A Serrano has the following 1 specialty

  • Internal Medicine

    An internist is a physician who focuses on the diagnosis and treatment of conditions that affect the adult population—both acute and chronic.
    These doctors are often who adults see as their primary physicians because they treat a broad range of illnesses that do not require surgical or specialist interventions. They also work to help a patient maintain optimal health in order to prevent the onset of disease.
    In addition to treating the common cold and flu, internists also treat chronic diseases like diabetes and heart disease.

  • Expertise

    6 Expertise

  • Vaccination
  • Heartburn
  • Check-up
  • Physical
  • Immunization
  • Weight Loss

Reviews

Showing 5 of 25

One Star

Very much agree with some previous reviewers here on his not being as knowledgeable as he should be or consistent. He has shown this on various occasions. Was abrupt and kind of pushy sometimes, also. Not impressed.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
One Star

Very much agree with some previous reviewers that this guy isn't as knowledgeable as he should be. He has shown this on a number of occasions. He also can be abrupt and pushy. Not impressed.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Highly mediocre and sometimes disappointing experience overall

He changed practices to a concierge outfit at some point and I honestly had no interest in continuing on with him (much to his arrogant chagrin). He couldn't seem to effectively explain in detail why he was going the concierge route beyond a general letter he sent, either. The highlights of having him as my physician were his promptness in returning calls and emails and his listening skills. I never felt as if he was rushing me during our sessions. To his credit also, he was supportive and proactive at two different junctures where it turned out that I needed knee therapy/surgery. Beyond this though, I found him to not be extensively knowledgeable in certain areas and to have contradictory advice about fitness regiments. He provided laughably simplistic advice on dieting/nutrition/sleep and gave the unsettling impression that he couldn't get his head around my anxiety issues linked with my weight. This was definitely frustrating. He also put serious stock into the BMI index, which was ridiculous and is widely known to be an inaccurate gauge. The guy cut some definite corners. I mostly felt that he didn't make enough effort to get to know me and felt a subtle insensitivity with him sometimes. Needless to say, I couldn't be happier that we finally parted ways. My new physician is one with far more experience, including with placing things in perspective and a brighter personality that I am more comfortable with.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Three Stars

A nice guy but you don't feel he is knowledgable

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Very Good

He changed practices and I wish he hadn't. I knew he was good but after seeing my new MD, he is head and shoulders above...he truly cares and is very responsive, unlike the one I have now.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    5 Awards

  • Top 10 Doctor - City

    Top 10 Doctor - City (2014)

    Top 10 Doctors are chosen by the millions of patients who visit Vitals each year to find a new doctor and share their experiences by providing ratings and reviews. In order to differentiate highly-regarded doctors from the rest for patients in search of quality care, Vitals awards Top 10 Doctor honors to those physicians within a certain specialty and geographic area who are consistently given top ratings by their patients.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2011, 2013, 2014, 2015)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • On-Time Doctor Award

    On-Time Doctor Award (2014, 2016, 2015)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Top 10 Doctor - Neighborhood

    Top 10 Doctor - Neighborhood (2014)

    Top 10 Doctors are chosen by the millions of patients who visit Vitals each year to find a new doctor and share their experiences by providing ratings and reviews. In order to differentiate highly-regarded doctors from the rest for patients in search of quality care, Vitals awards Top 10 Doctor honors to those physicians within a certain specialty and geographic area who are consistently given top ratings by their patients.

  • Patients' Choice Award

    Patients' Choice Award (2013, 2014, 2015, 2011)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Education

    14 Years Experience

  • The Warren Alpert Medical School Of Brown University

    Graduated in 2004

  • Accepted Insurance

    Dr. Eric A Serrano accepts the following insurance providers.

  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Massachusetts
    • BCBS MA Blue Care Elect PPO
    • BCBS MA HMO Blue with Managed Care Behavioral Health
    • BCBS MA Preferred Blue PPO
  • Harvard Pilgrim
    • Harvard Pilgrim ChoiceNet HMO
    • Harvard Pilgrim HMO
    • Harvard Pilgrim PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • Tufts Health Plan
    • Tufts Granite Advantage EPO, PPO and Saver
    • Tufts PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Newton Wellesley Primary Care Newton, 40 Walnut St Ste 201, Wellesley Hills, MA
  • Nearby Doctors

    Dr. Eric A Serrano is similar to the following 3 Doctors near Wellesley Hills, MA.