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Dr. Erich P Marchand Is this you?

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52 Ratings • 4 Comments

3.6
  • 31
  • 2
  • 2
  • 1
  • 16

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
18.9 min

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Showing 12 of 52 Ratings

patient

I came to see dr marchand from out of town only to have to see the medical student he stayed with about 5 minutes I was so upset I had to rent a room and take a day oof work and he only said hello and my assistant will take care of you I didn't make appointment with his assistant I satisfisted to come see him I will never make an appointment with I felt I didn't matter to Jim I need to look else where

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

While the hospital stay at UNMH was mostly miserable Dr Marchand was a very caring, empathetic, and intelligent doctor. He has a very good bedside manner and was patient to answer questions I had.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Not a good choice for pediatric patients

Dr. Marchand operated on my son when he was diagnosed with a brain tumor and I will always wish that we had sought other opinions and traveled to a better neurosurgeon for my son's care. Dr. Marchand was presented to us as a pediatric neurosurgeon, but we later found out that he is not a board certified pediatric NS but rather a general NS who will also operate on children. Children with brain tumors have much better outcomes when operated on by board certified pediatric neurosurgeons. Dr. Marchand never answered e-mails or returned our phone calls during the three years that my child was in his care. He always seemed rushed and never spent more than 5 minutes with my child or talking to us. Often we would wait over 2 hours in his office to be seen for 2 minutes. We are very dissatisfied with him as a neurosurgeon.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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epilepsy surgery

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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One Star

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

One Star

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
Full Review Rating Breakdown

One Star

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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