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Dr. Erika S Schettler-Huber Is this you?

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5 Ratings • 3 Comments

3.4
  • 3
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Quality Rating

Satisfied

Wait Time
11.7 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 5 of 5 Ratings

An excellent physician with a great team

I have been a patient of Dr. Schettler's for over ten years and she is outstanding. She explains the underlying medical issues and treatment options thoroughly and articulately. Her clinic team is responsive, courteous and their patient service ethic is commendable.

Wait time
5 minutes
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Never again

Absolutely no follow-up by staff in setting appointments for outside tests, etc. Poor communication between doctor and staff. Below par communication with patient. Little or no response to telephone calls. No sense of urgency to patient's requests. A "couldn't care" less attitude by staff to patient's concerns or whether they were being taken care of. The staff and doctor have excuses a mile long when a matter is not resolved. Didn't get call or messages and left it at that.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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unneeded surgery, terrible care, caused scarring and more problems!

Really clueless about surgical procedure. Left packing in for weeks, causing a massive six-week infection that had to be treated by another doctor.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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